Poor signal with iPhone 12 Pro Max

BS. If this was the case, Apple has plenty of R&D and should have done plenty of testing to know that Verizon was not completely ready to roll, especially in rural areas. They probably are forcing Verizon to upgrade their systems by using consumers as pawns. This way, Apple can ensure that they have a market for future upgrades.

If you think that's the case, you can believe it all you want.

Apple provides equipment that complies with published standards.

Verizon says they comply with the same standards.

That's the end of Apple's responsibility. As I said, if you buy a radio and the station is having broadcast tower problems, that's not the fault of the radio manufacturer.

Apple can try to "force" companies to make upgrades, but most often cell companies will just laugh as they know doing nothing doesn't hurt them as people will blame Apple.

I don’t t drop calls but I hear the other party fine in the bevy and then they sound metallic and then I just hear blurbs and not words. I missed a phone meeting because couldn’t hear what they were saying

How can you say it’s Verizon?

We have 3 older iPhones in the house.

My old phone, XR, works.

Dad has 8 plus, works.

Daughter, 7 plus and it works.

My shiny, brand new, 12 pro max…

cannot receive text, calls fail, drop calls, no data signal.

mug everyone else’s iPhone work and mine won’t, then that means it’s the phone, not the carrier alone?

I saw earlier post that apple letting Verizon sell the 12 to everyone knowing the 5G won’t let it function in rural areas?

This makes them both accountable?

I just wanted an 11 but didn’t see it was available thru Verizon, they pushing the 12?

I am an artist, who posts on social everyday, sells online… so the camera on the 12 pro max is what sold me… fabulous, but if I can’t text or call clients, dropped calls, I look real unprofessional, not Pro at all.

AND once again, we, as consumers, don’t care why the iPhone doesn’t work, OR whose fault it is. We only care that we paid $1200 for a phone that is unreliable and service that is unreliable and we feel ripped off! You can explain the ins and outs of why it doesn’t work and whose fault it is until you are blue in the face. We will still feel ripped off!

I plan on purchasing something different as soon as I can afford too. $1200 was a really large expense for me. I saved up for a couple of years for this purchase. I have complained to my cell carrier. They replaced my SIM card. I live remotely and have no choice in my carrier. I have complained to Apple.

[Edited by Moderator]

I didn’t say it was 5G.

You completely misunderstand Wi-Fi Calling; it is a carrier feature that allows routing of what would otherwise be cellular traffic over the Internet via your Wi-Fi connection. It doesn’t “boost” signal at all.

Make a call with Wi-Fi Calling - Apple Support

I’ve explained in full detail how two different models of phones can show different signal levels and you don’t want to hear it.

So I have seen your explaination several rimes. But never explained why a the latest Samsung Galaxy never has the same problem. If you can explain that then I might have a shred of belief it is the carrier. Also the iPhone problem is over all carriers, so i guess you think apple knows bettter than all the carriers.

Thank you uwood-2! I second your opinion on this.

Same issues that I have been complaining on AT&T. I see subscribers having problem on Verizon are being suggested to move to AT&T and Subscribers having problem on AT&T are being suggested to move to Verizon, irrespective of Apple care centers findings about the dropped calls. Apparently, switching a carrier is not the resolution.

What else could we do in order to get this fixed when out of device returning period? Any suggestions are welcome.

I've had crappy reception at home from Verizon ever since I moved here 4 years and three phones ago. One bar. Generally good reception in much of Madison, WI area, but out on the far west side where much new construction is going on the reception is terrible even though the nearest tower is only a mile or so away.

The thing is, it's not so much about distance to a tower, it's the frequencies used by the tower and whether the antennas are properly optimized for those frequencies and if there are any other issues.

how do yu know?

Do yu have any technical solutions to improve reception or how to avoid disconnections every 10 mins ?

if we report issues w our devices hopefully apple would look into this and maybe issue some update to fix this;

In fact, I CAN compare them. Read my post. I just did. And had you read more closely, you would have seen I said it’s more than just bars. It’s the connection. The 8 has a stronger more reliable connection even though it’s on 4G. And to be clear, I mean it doesn’t drop as often, the streaming spreads are better, the browser doesn’t freeze as often, etc. (In other words, it’s a lot more than counting bars.)

I’m advocating nothing. Nor am I mad about anything. Those are your words. Though, if Adobe kept crashing on my iPhone 12, but working even better than normal on my iPhone 8, you’re right . . . I’d probably reply exactly the same way.

Which is to say: Bruh. You’re missing the point.

No I'm not.

If it were crashing on the iPhone 12 but not on the 8 it would still more likely be Adobe's issue to resolve, not Apple's.

So you can feel free to believe an issue millions of users do not experience worldwide is Apple's to fix, but they're not going to break their own device to play well with a provider's misconfigured network, so it's an impasse.