My groups are completely empty after last iphone update. I checked the icloud and they are there but not on my iphone. I tried to sync and follow directions but contacts did not appear. So, I created a new group and added in the contacts. The new group listing shows up but is completely empty on iphone but not on Icloud. Any help will be appreciated. Thanks!
Ellen
iPhone XR, iOS 14
Hi there Ellen,
We understand you're experiencing an issue with your contacts not syncing as expected to your iPhone, and we'd like to share a resource that can help.
Check it out here: If your iCloud Contacts, Calendars, or Reminders won't sync
Cheers!
I have exactly the opposite problem. The Members of my various Groups are intact on my iphone and ipad contact lists, but if I go to icloud.com all of the contacts in various groups have disappeared? I wanted to amend one group and add a new contact to it, and once I did that, all of the other contacts disappeared and only the added contact remained on all devices.....
Did anyone ever answer your question?
I read a lot and did a lot of things to get this corrected - the only thing that worked was the most recent update from Apple. It finally solved my problem - obviously I wasn't the only one with the issue. BUT, I had to make sure they were correct in ICloud prior to the new update. Hope this helps.
Cheers!
Mine seemed to repopulate within a day.
I wish Apple would let you manage contact groups on the phone or iPad and not have to go to iCloud.com on a desktop. I rarely update my groups and I’d never be on iCloud.com otherwise.
Group members disappeared after last update but are on the Icloud correctly
