iPhone 12 Pro Max minimum focus distance is very long

Unlike my previous 11 Pro, my new iPhone 12 Pro Max (IOS 14.2.1) can't focus correctly up close to the object, it requires around double the distance from the object to be able to get the object in focus, compared to the 11 Pro. This is very disappointing and unexpected, it makes it useless for at least 40% of all my photos...


Seems like this is an issue specific to the Max version of the iPhone 12, maybe as a result of different lenses and sensor size. Other non-Max iPhone 12 models seem to focus at minimum distance around 3" (like previous 11 models), whereas the 12 Pro Max seems to focus at minimum distance around 6", which is quite a lot and a bit unusual for a phone.


I've contacted Apple about this to let them know how important this is and how much it affects my daily photos. I suggest other affected users do the same, maybe they can fix this in software (unlikely, probably a physical limitation of the hardware) or take this feedback into account for the next iPhone model and make sure it goes back to "standard" minimum focus distance we're all used to.



iPhone 12 Pro Max, iOS 14

Posted on Nov 24, 2020 6:26 PM

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Posted on Feb 23, 2021 8:28 PM

I talked to Apple support (Japan) this morning and they verified that the iPhone 12 Pro Max cannot take macro photos (eg of things like insects or of labels or serial numbers in a confined space such as when you stick your phone behind the TV to take a photo of what cable is going into which hole). It is a hardware issue and Apple designed it like that and do not plan to change it so it won't be "fixed" with upcoming software updates. My choices were to send it back and get an iPhone 12 Pro or to use a third party macro lens. The Apple expert agreed that the autofocus function might not work as intended so the workaround is to leave your finger on the object you want to focus on for a couple of seconds and the camea will go into manual focus mode. I couldn't see that being possible with my phone behind a TV so have opted to return the phone and get a 12 Pro instead. Hope this post helps someone.

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56 replies

Apr 24, 2021 6:12 AM in response to CraigVale2047

anche per me una profonda delusione! Ho comprato, usato di tre mesi, un iPhone 12 pro max. La distanza di messa a fuoco, da vicino, è elevata come voi scrivete. Non è più possibile realizzare le macro che ero solito scattate *** l’11 pro max!! Questo per me sarebbe già un buon motivo per cambiarlo... come è possibile ciò?!? Spero vivamente che sia un problema risolvibile *** un aggiornamento software e che Apple ascolti le lamentele e faccia qualcosa! Spero anche che altri acquirenti italiani rispondano in questo forum. Rimango in speranzosa attesa!

Aug 1, 2021 7:39 PM in response to SergioRZ

I too am more than annoyed with the Pro camera. I bought this phone for the better camera. I sell pics on Shutterstock and also sell coins. I need good quality pics and assumed the pro max would do the job.

i took 10 landscape pics with the pro max and uploaded them to Shutterstock. EVERYONE was rejected!

i recently tried to take pics of coins. They are horribly out of focus! My XS Max was far superior. Why isn’t there a closeup feature!

Now I’m stuck with this pos phone for 2 years!

Aug 2, 2021 6:25 AM in response to SergioRZ

If iPhone's previous minimum focusing distance is the most important spec to you for the camera, the answer is easy: get the "regular" iPhone 12. In fact, even most iPhone 12 Pro users (though not all, which is hard to understand) say that minimum focusing distance is fine on their cameras, too. I own the Pro Max, not the 12 Pro, so I can't speak about it from personal experience. Only the 12 Pro Max, with a faster lens and much larger sensor vs all other models has definitively seen a change in minimum focusing distance. I haven't gotten around to rigorous measured testing of actual MFD but, in approximation testing, it's about 4-4.5 inches vs roughly 3 inches for my wife's 11 Pro Max. That may not sound like a big difference but--if we assume 4.5 inches is correct--that's a 50% greater MFD vs. 3 inches, which matters a lot when you're doing close-up work. To achieve the same frame-filling close-up with the Pro Max, you can either zoom in, crop in edit or enlarge in post, but all 3 of these solutions compromise ultimate quality to some degree. Specs for the iPhone 13 Pro Max have yet to be announced, but if lens speed and sensor size get bumped up again, then the laws of optics dictate another increase in MFD.

Aug 2, 2021 8:09 AM in response to charlesrn

Pretty hard to change phones once you've committed to a 2 year contract for the phone. Everything I read said the Pro had the best camera of any phone. They surely didn't consider lack of ability to do closeup. Every macro lens I find that says it works on the Pro there are always a number of reviews saying it does not.

This is my 7th Iphone and the first I wish I did not buy.

Aug 2, 2021 8:33 AM in response to markmisky

I think Apple made a huge mistake in not revealing the change in MFD spec for the Pro Max. It then compounded that blunder by never acknowledging that it exists and being upfront with users about the cause: faster lens + larger sensor = increased MFD. It's neither a hardware "mistake" nor something that's going to get a firmware/software fix. This is incredibly insulting to the very group to which the Pro Max is specifically targeted: pro and prosumer photographers--other than the bigger screen, the camera system IS the sole reason you buy the Max phone--and close-up work IS a major photographic use of the iPhone for this pro/prosumer group. I can only hope that Apple will make the MFD spec clear with the 13 Pro Max. We shall see.


That said, posters and trolls here have taken this to ridiculous extremes, claiming that whole Pro Max camera system is bad (no, it's arguably the best in any number of parameters, especially low light) or that it "can't" do close-ups. What's true is that you can't get AS close with the wide lens as you could previously, and you'll have to compensate through some cropping or using the zoom lens. Neither is ideal, and if you're doing 13x19 prints or larger, the quality difference may show, but photos used on the web should have no issue.

Aug 2, 2021 9:49 AM in response to Cmbearheart

Samsung had the identical issue, even before Apple, on their top-of-the-line phone camera for the same reason: faster lens + increased sensor size = increased MFD. Samsung, like Apple, also did not disclose the change in spec, which led to a similar flood of user complaints. Don't believe me? Check out the whole thread on Android Central titled "Why Can't I Focus Closely on my Note Ultra 20?" (List price of $1199)

Aug 3, 2021 6:20 AM in response to charlesrn

I do believe you. I also believed the hype that apple had the best camera, which it definitely didn’t and I would have preferred to stay with my old phone. That is my fault for being swayed by my kid to facetime her. Overall I don’t like either as they should have disclosed it, but especially don’t like apple.

so

my question is what is the best way to let apple know they have wrecked a feature i use as a person with a disability as well as messed with a hobby I loved.

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iPhone 12 Pro Max minimum focus distance is very long

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