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External Hard Drive Missing After Big Sur Download

I installed Big Sur yesterday. Once installed, my external hard drive no longer showed up. I tried switching ports, restarting my computer, making sure external hard drive was selected in my preferences, etc. When I checked my utility disk, I don’t even see an external option. Only internal. I also tried plugging my external drive into a PC to see if the device was read on another computer. The PC read it. When I was on Catalina earlier in the day, everything worked just fine. Anyone else experiencing this? Any help is appreciated.

MacBook Pro

Posted on Nov 25, 2020 5:47 AM

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Posted on Dec 24, 2020 10:21 PM

I was able to recover mine - here's how I did it. I'm going to write out my troubleshooting process as I'm not sure what 100% fixed it.


As I read through this discussion, I was dealing with identical scenario's... my Seagate 4TB external HD, on my Macbook Pro (late-2015) running on Big Sur, wasn't mounting / not being displayed in Finder.


After failed attempts of mounting & running first aid


@Bev_Tabet_Photo suggested downloading/updating the WD Driver (https://support.wdc.com/downloads.aspx?p=294) which I did, although I don't see how this would have played a role in fixing my issue, but it is something I did.


I then reset the SMC (https://support.apple.com/en-us/HT201295)


From here, I opened Activity Monitor and quit the fsck_ext process found under the 'disk' tab


This resulted in the external hard drive being "fixed", however it was only readable, and could not copy any files to it.


I ejected the disk, restarted, reconnected the drive and opened Disk Utility. I ran a new attempt at First Aid, which took a fair amount of time (10-15 minutes)


The First Aid was successful, and I was able to write to the external drive. So far, so good.


Hope this post can manage to help others. Merry Christmas!

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External Hard Drive Missing After Big Sur Download

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