iPhone 12 Pro Max dropping calls and poor phone signal

I have just received an iPhone 12 Pro Max and am having issues.


The signal is much poorer than my iPhone 11 Pro Max in exactly the same place - 1 bar instead of 2.


The call quality is poor and calls keep dropping.


I have read on here others are having the same issue.


Is this likely to be software or hardware? I have tried everything and Apple support have been unable to help me.

iPhone 12 Pro Max, iOS 14

Posted on Nov 25, 2020 7:53 AM

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Posted on Dec 27, 2020 12:31 PM

Quick update, not a single dropped call or network issue since I forced LTE.


Moment I go back to enabling 5G, issues return in full force and consistency. This is on Verizon with latest iOS.


Certainly not the Apple of Steve Jobs not to acknowledge the issue publicly and assure it’s users of it’s commitment to fix the problem.

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iPhone 12 Pro Max dropping calls and poor phone signal

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