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I have just received an iPhone 12 Pro Max and am having issues.
The signal is much poorer than my iPhone 11 Pro Max in exactly the same place - 1 bar instead of 2.
The call quality is poor and calls keep dropping.
I have read on here others are having the same issue.
Is this likely to be software or hardware? I have tried everything and Apple support have been unable to help me.
iPhone 12 Pro Max, iOS 14
Been using iPhone since it’s inception. Upgrade every year. This iPhone 12pro has been the biggest disappointment to date. Picked up my new 12 pro on release day. Constantly dropping calls and losing service with the iPhone not activated banner popping up. Happens every time my phone leaves a particular service area and in between changing towers. Airplane on/off rarely fixed the issue. Usually have to do a hard reboot to get the signal back, & then will only show 3G connectivity. Been to Verizon about the issue, they performed the network reset trick to no avail. Really disappointed in the product I’ve touted and promoted for years. Big Fail on this one apple. Hopefully you are working on a quick resolution.
I have exactly the same issue obviously 19k people can't be wrong and i have done everything to rectify the issue and nothing helps. Apple, time to have this fixed. its an absolute joke
I get the green orbs at night did you solve problems
My iphone12pro max not only disconnects rom the network, makes my voice sound robotic, has poor connectivity but now my display goes black! Any suggestions?
I concur with everything written on the post above. This has to be corrected.
Why is Apple unable to help.
I have the same problems as everyone else when using my phone. All Apple and Verizon want is your money as they blame each other.
Try turning off the Wifi and leaving it off. That seemed to work for me.
Turning off the Wifi did not work for me. I agree, all Apple and Verizon want is your money. Verizon blames Apple and Apple said they can't help.
iPhone 12 Pro Max dropping calls and poor phone signal
