M1 chip compatibility with Elgato

Any news on this Phil?

I am glad to see I am not alone with this issue...

I am running a setup consisting of:

Mac mini (M1) -> USB-A -> Elgato Game Capture HD60+ -> HDMI -> Panasonic GH5

Unfortunately when recording video in Quicktime it's kind of choppy.

Support of Elgato does not respond so far and I can not find a solution browsing the typical places.

Some user stated, he was having sufficient performance when connected to a CalDigit TS3+ Dock. He was suffering from complete drop outs of the stream, though. (Could be a different story)

Now it seems I have to check for myself.

I have ordered an Elgato Thunderbolt Dock Pro (only TB3 dock in stock with fast delivery) and an Elgato Calming 4k.

Lets see if I can circumvent the issue by using different USB Chipsets or a more widely used HDMI Caprute card.

Btw: Setup has been working fine (4k, 30fps) connected to iMac Pro.

You have included CamLink 4k in you list of compatible cards but this is not correct. See above for the discussion of the CamLink 4k dropping frames on an M1 Mac when capturing 4k. That is why I am searching for a replacement.

Do you know if any of these actually work on an M1 Mac at 4k without dropping frames?

phil

Ah frustrating seems like The M1 is having bandwidth problems although my tests suggest there is nothing maxing out during video capture. I really question if Elgato do not see the problem although they do acknowledge that they know it exists.

I have a ClonerAlliance Flint 4kp (1080 capture) to test today. I will see if I can get dual capture working with the Camlink 4k and flint simultaneously.

phil

I just tried Ecamm stream software and the recording shows the same droppe dframes with the Cam Link4k

I just tried this again to double check and mine does not work correctly. Yes I can capture at 3840 × 2160 29.97 (my Camera output) but when I step through the frames of the recording using the right arrow key I can see frames are missing when I wave at the camera.

In m case every 5th frame is missing and the 4th frame holds until the 6th.

Are you sure it is working?

Record yourself waving or other fast motion and step through the frames ot be sure it is not stuttering.

phil

There are no vendor drivers for this product which makes it interesting. This seems to be a USB I/O issue. Or Apple USB driver issue?

Either way it is not performing as it should. I am waiting to hear back from Elgato to see if they can confirm. Unfortunately I do not have another USB 3 mac to test on.

phil

I did a quick USB data test using Blackmagic Disk Speed Test - reading an SSD gets and impressive 220 MB/s through USB 3. When I plug in the camera via camlink 4k the Black Magic Test drops down to 177 MB/s (write is unaffected at 190 MB/s)

So the Camlink 4k is using 40 - 45 MB/s maybe? This should not be a problem. hmmm why the dropped frames?

Although there are no vender drivers to install is there a software/hardware driver running in the camlink 4k itself?

phil

Ok, that's where the difference is. I am unable to use Video Capture with my camcorder so I have to use the NDI source. There is a work around to get NDI source into the options list, but the OBS Link will not see the NDI source. It continually says searching for video source.

I did some research and turns out that the 60S+ can in do 4K30 but only in OBS (possibly other apps, but that is not confirmed) and there are some limitations to 4K capture, but overall it is possible.

I had a 60S+ and never knew about the 4K feature eventually got rid of it as it constantly stopped working on me, I had to change USB ports until it connected again, sometimes it just would not connect at all... had the same problem with the 60S

Anyway le_jean259 can you confirm that you managed to get a 4K recording from QuickTime, if not, would you mind trying again in OBS and share the screenshot of your "Video Capture Device" settings. at this point, curiosity has gotten the best of me.

Thats kinda frustrating. Got my HD60S+ today. I have a CalDigit connected to my Mini M1 because I learned that I need a powered USB Hub for more than 1 Capture card (I have two).

With the CalDigit I have dropped frames avery 5th, 6th, 7nd frame or so. If I connect it directly, only after ever 20th 25th or so. But the CamLink4k is not far away from that. Need to do more testing on Monday but might return the HD60S+

Can I connect two of those directly to my Mac Mini M1?

The ClonerAlliance Flint 4kp Plus had a compatibility issue with my Sony A6400. 4k input had a color channel missing. 1920 x 1080 worked fine as did other 4k sources like Bluray. But not solving any issues for me so it is back on ebay.

phil

Captain, are you using NDI to add it or are you adding the cam link 4K as a video input?

I am selecting it in the 'Video Capture Device' source. Not NDI

According to el gato official website , they state that it is Not compatible with M1 macs.