can't open my scanner from my Hewlett packer
Says it fails to open a connection to the device. printer part works but not the scanner. deleted the printer/scanner and reloaded it still doesn't work. restarted computer that didn't help.
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Says it fails to open a connection to the device. printer part works but not the scanner. deleted the printer/scanner and reloaded it still doesn't work. restarted computer that didn't help.
SherryWalt wrote:
Says it fails to open a connection to the device. printer part works but not the scanner. deleted the printer/scanner and reloaded it still doesn't work. restarted computer that didn't help.
Apple direct download:
https://support.apple.com/kb/dl1888?locale=en_US
If you have continued issue:
The solution is to download this package which will update drivers and the certificate, copy & paste:
ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
download link above at the ftp address
SherryWalt wrote:
Says it fails to open a connection to the device. printer part works but not the scanner. deleted the printer/scanner and reloaded it still doesn't work. restarted computer that didn't help.
Apple direct download:
https://support.apple.com/kb/dl1888?locale=en_US
If you have continued issue:
The solution is to download this package which will update drivers and the certificate, copy & paste:
ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
download link above at the ftp address
can't open my scanner from my Hewlett packer