iphone 12 pro max camera issues
Hello! I have an iPhone 12 Pro Max.
So my problem is that if I shoot a picture in night mode I get a horizontal GREEN line on my picture. Does anyone else have this problem?
iPhone 12 Pro Max, iOS 14
Hello! I have an iPhone 12 Pro Max.
So my problem is that if I shoot a picture in night mode I get a horizontal GREEN line on my picture. Does anyone else have this problem?
iPhone 12 Pro Max, iOS 14
Hi,
I got my phone replaced! The third time I went in they just replaced it because I had tried everything to fix the issue but it still kept coming up. Bring it into apple and they will replace it themselves, regardless of where you bought it from. As long as it is a genuine apple phone and it is within the 1 year warranty you have a right to replacement if the phone is doing something it shouldn’t. Bare in mind though, they will not replace it if it had any external damage like a cracked screen etc. so make sure it is on top shape. If you have apple care though, they will replace it for you even if it has external damage. You have 40 days after purchasing the phone to buy apple care.
I saw the pink lines on my screen only in the photo not happening in the potrait when I restart the phone then it disappeared!! I was confused that my camera is broken or something.
I just realized same issue last Friday on my phone. My wife’s phone is perfectly fine. I also found the nigh mode photos are fine even the camera screen shows like this. However, the videos are not. Videos are exactly same as seen on the phone’s screen. hope Apple can fix this issue in next software release.
Thats after the replacement? What iOS version you on?
I'm having the same issue with the pink/green banding when the phone switches into night mode. Sometimes the colors remain when I take a photo but not always. If the colors don't remain there is some artifacting in the image where the colored banding was in the viewfinder. I'm on with Apple Support now...will keep y'all posted!
hi!!
I just recently got my phone (about five days ago) and everything was working fine. I tested out the back camera and it was working perfectly. Yesterday when I turned the camera on, I saw the lines and freaked out because I thought I had cracked it somehow.
yes! I sent my phone in through Best Buy and it came back that there was water damage, although it’s never been in the shower with me (as apple support suggested) nor has it ever been in contact with any amount of water. Wish I would’ve looked at this thread before dealing with Albert. I am switching to Sam’s sing and will never buy another apple product. I’ve been a loyal customer since the 3rd generation with no problems at all. Never bought extra insurance or apple care, because I didn’t need it. I take very good care of my phone, it’s always in an otter box case with a screen protector. Not one issue and now after having my phone for five months they try to tell me there was water damage when I know there wasn’t. And Albert refused to tell me if there were any other reported issues with the12 pro Max which is what lead me to do a search and discover it is a very common issue. Angry and disappointed at apples lack of honesty and professionalism is an understatement.
Did you read my post? My phone has never been in any kind of water. I’m not worried about a policy that doesn’t cover water. I’m talking about the dishonesty of apple. I know without any doubt that my phone has never came in contact with water.
Yes, I read your post.
I also read the LCIs were triggered.
Ultimately, Apple tends to go with what the LCIs say, but you can certainly try to plead your case.
We're all just users here, so we have no ability to influence Apple one way or the other.
LCIs triggered without liquid contact are not a common issue at all.
Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support
I know exactly how you feel
Yea same thing...
At the begin though the issue only on the main camera. But when the issue returned, I found the 2.5x camera has same issue. 😂
I will test it again when the issue reoccurs. My wife's phone is perfectly fine since the release day.
My camera show only solid purple on its screen. I noticed that a lot of people have this problem. So, do we fix it?
iphone 12 pro max camera issues