Hello! I have an iPhone 12 Pro Max.
So my problem is that if I shoot a picture in night mode I get a horizontal GREEN line on my picture. Does anyone else have this problem?
iPhone 12 Pro Max, iOS 14
Hi,
I got my phone replaced! The third time I went in they just replaced it because I had tried everything to fix the issue but it still kept coming up. Bring it into apple and they will replace it themselves, regardless of where you bought it from. As long as it is a genuine apple phone and it is within the 1 year warranty you have a right to replacement if the phone is doing something it shouldn’t. Bare in mind though, they will not replace it if it had any external damage like a cracked screen etc. so make sure it is on top shape. If you have apple care though, they will replace it for you even if it has external damage. You have 40 days after purchasing the phone to buy apple care.
Help me or give me another phone.
my camera on my iPhone 12 plus doesn't work. I have been trying since last month. If this is the kind of service you give?
iPhone 12 plus?
No. I did not replace my phone. The issue hasn’t returned yet. The phone is currently running the latest software 14.4.1.
Enjoy your Samsung; they have the exact same policy regarding damage if their liquid indicators are tripped.
https://www.samsung.com/us/support/troubleshooting/TSG01001077/
Make sure you test it in night mode. Try taking a video in dark conditions using the main camera. Looks like signal interference or a connection / hardware / sensor problem to me. Manufacturing defects do happen on mass produced items like iPhones. Best to get a replacement if it’s a brand new phone.
It’s not a software issue first of all, it’s most definitely hardware. And in low light the phone uses the main camera to do a digital zoom instead of using the telephoto camera. That’s by design, probably because the bigger chip and faster lens on it is still better even then rather than using the slower telephoto lens and getting a noisier image. Try it out by holding the telephoto lens closed with your finger and switch between them. Only in bright conditions does it use the telephoto lens.
In my case, when the issue occurs, night mode photos are clear. But video are not. Videos are exactly same as seen on the phone’s screen. The sample screenshot and photo were done in our office cloakroom. I will hold my phone for now till at least acknowledges this issue. At this stage, the replacement phones might still have same problem.
Hello, i have i phone 12 pro max 1 month now, a week ago i noticed the same problem like alyzzaxmae. I restart it last night and now is ok. What do you think i should do?
and i have to take it back where i bought it? or i can talk with apple in here?
iphone 12 pro max camera issues
