Mac Mini m1 bluetooth problems

Hi, I just got the new Mac mini M1 and from day one I have had big problems with the bluetooth connection. The computer is within an arms reach and has problems staying connected to my Magic Keyboard. It turns on and off. Several times. I even tried placing the keyboard on top of the Mini with out any difference. Some times I have to connect a wired keyboard just to log in. Sometimes the Magic Mouse also has problems. When using both with my old MacBook Pro 2010 they work perfectly.

There is nothing connected to the Mac mini other the the power and there is no ruter nearby that could interfere. The keyboard has fresh batteries also.


It looks like others also have this problem. Is there any one that has a fix. This is really frustrating.


Best regards

Mac mini, macOS 11.0

Posted on Nov 27, 2020 7:12 AM

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Posted on Mar 10, 2021 7:42 PM

I just bought a Mac Mini M1 at the beginning of March '21 to use as the main machine in a music studio. I had experienced Bluetooth issues from day one. Needless to say, there are a LOT of connections, wires, hubs, and various other cables running all over the studio. I mention this because there are a lot of potential sources for interference that would be almost impossible to track down.


I turned off WiFi -problems persisted

I turned off the 2.4Ghz band on my router - problems persisted

I turned off FileVault - problems persisted

I turned off Handoff - problems persisted

I reset the Bluetooth Module - problems persisted

I factory reset all connected devices - problems persisted

I unplugged the M1, waited 10 seconds, plugged it back in, waited 5 seconds, turned it back on - problems persisted

I disconnected both USB-A cables - problems persisted

I disconnected the ethernet - problems persisted


At this point, I was really considering just using a wired mouse and dealing with it, or sending it back. Working in Logic with erratic mouse movements is nothing short of maddening.


I was upgrading from a 6,1 Mac Pro which originally had Bluetooth issues prior to various software and OS updates. I had used an Aircable Host XR4 (Bluetooth dongle) with that Mac Pro that solved all of my issues, so I decided to try that with the M1.


Unfortunately, it wasn't recognized when I plugged it in. I tried various ports, hubs, and directly plugging it into the M1. Nothing. The light stayed red and the Bluetooth address was still reporting the built-in module.


On a whim, I thought maybe turning off Bluetooth, plugging in the Aircable dongle, and then turning Bluetooth back on would kick it in to using the Aircable over the built-in module. Outside of some buggy weirdness after turning Bluetooth back on, the Aircable actually worked! FINALLY!


So, you'll need a separate bluetooth dongle and a wired mouse available so you can turn the Bluetooth back on, but the process that worked for me is:


  1. Make sure the Bluetooth dongle is disconnected.
  2. Make sure "Show Bluetooth in menu bar" is turned on in System Preferences>Bluetooth
  3. Check the module's current address (Shift+Option, click the Bluetooth icon). Make a note of this address.
  4. Plug in a wired mouse.
  5. Turn off Bluetooth.
  6. Plug in the Bluetooth dongle.
  7. Use the wired mouse to turn Bluetooth back on. (Mine seemed to turn back on when I plugged in the module. Your results may vary.)
  8. At this point, I experienced some erratic behavior, so I decided to restart.
  9. Restart
  10. Check the Bluetooth menu (Shift+Option, click on Bluetooth icon in top bar) for the Bluetooth address. It should be different from the one noted above.


If all went well, the Bluetooth menu should display the new address, which means you're using the new dongle as the Bluetooth controller. As long as the dongle has been connected, it has persisted through multiple reboots.


This completely solved all of my Bluetooth issues, and I can now reliably use the M1 as my every day machine. It's unfortunate that this requires a third party solution to work, but it's possible that future updates may fix whatever interference is plaguing the M1 Bluetooth controller. I have to think it's a hardware issue since the new controller has no issues, but it's possible the built-in module can be tuned with firmware/software tweaks.


But until then, I hope this works for some people who are unable to get a third party bluetooth dongle to work.

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291 replies

Jan 29, 2021 6:21 AM in response to GodelEscherBach

Honestly, Apple must think either their staff or their customers or both are idiots. I love the products etc but let's face it if they don't monitor this forum that would be ridiculous and pretending they don't know about an issue but fix it anyway is nonsense.


I sent an M1 MacMini back because of the BT issue and it looks like many others have too so even if they didn't monitor the forum they know because of the machines being sent back for a refund. Pretending they are infallible isn't a good look when its clear there are issues they know about.


Hoping this update does sort it our because I really would like to reorder

Jan 30, 2021 4:58 AM in response to KyRuMo

So mine is still working well after this latest update (RC 3) with no disconnects of my mouse, except now my Apple Watch is not unlocking my Mac Mini again. Briefly shows the unlocking notification and then doesn't. Really irritating as with RC 2 it worked great.


Tried all the suggestions on the internet to get the unlock working again but no luck.


Anyone got a magic solution?


Peter

Feb 7, 2021 1:03 AM in response to MartinHaitch

I'm considering getting a wired keyboard and mouse as well. If I can find one. It's frustrating, I am able to replicate the bug so Apple should be able to as well. I can type fine, I turn on the Bluetooth headphones and within seconds my keyboard just gives up, both slow and replicating keystrokes like the Bluetooth module is buffering or something. I'm a professional artist so I mostly use the keyboard for shortcuts and stuff but even picking a color in Photoshop slows the process down to a crawl.


Here's to all us early adopters, cheers!

Feb 27, 2021 9:02 AM in response to KyRuMo

11.2.2 as of this morning. Had no Bluetooth connection after doing the reset Bluetooth devices to factory reset suggestion. Had to dig our old USB keyboard and mouse to get it back. Working for the moment will wait and see if it still goes bad after awhile. Note that there was nothing in the 11.2.2 update that indicated it had a fix for the Bluetooth problem.

Mar 12, 2021 1:58 AM in response to mdicillo

I had some issues about 4 weeks ago but connectivity was resolved after an Apple software upgrade. HOWEVER, last night it upgraded to 11.2.3 (Big SUR) and now my Logitech Triathlon (non dongle)mouse is not working. Apple keyboard and Magic Trackpad are fine! I have tried reconnecting the mouse (having 'removed' it several times) and whilst it shows as connected, the cursor remains frozen!


Has anyone else had issues since the latest software upgrade?

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Mac Mini m1 bluetooth problems

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