Mac Mini m1 bluetooth problems

Hi, I just got the new Mac mini M1 and from day one I have had big problems with the bluetooth connection. The computer is within an arms reach and has problems staying connected to my Magic Keyboard. It turns on and off. Several times. I even tried placing the keyboard on top of the Mini with out any difference. Some times I have to connect a wired keyboard just to log in. Sometimes the Magic Mouse also has problems. When using both with my old MacBook Pro 2010 they work perfectly.

There is nothing connected to the Mac mini other the the power and there is no ruter nearby that could interfere. The keyboard has fresh batteries also.


It looks like others also have this problem. Is there any one that has a fix. This is really frustrating.


Best regards

Mac mini, macOS 11.0

Posted on Nov 27, 2020 7:12 AM

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Posted on Mar 10, 2021 7:42 PM

I just bought a Mac Mini M1 at the beginning of March '21 to use as the main machine in a music studio. I had experienced Bluetooth issues from day one. Needless to say, there are a LOT of connections, wires, hubs, and various other cables running all over the studio. I mention this because there are a lot of potential sources for interference that would be almost impossible to track down.


I turned off WiFi -problems persisted

I turned off the 2.4Ghz band on my router - problems persisted

I turned off FileVault - problems persisted

I turned off Handoff - problems persisted

I reset the Bluetooth Module - problems persisted

I factory reset all connected devices - problems persisted

I unplugged the M1, waited 10 seconds, plugged it back in, waited 5 seconds, turned it back on - problems persisted

I disconnected both USB-A cables - problems persisted

I disconnected the ethernet - problems persisted


At this point, I was really considering just using a wired mouse and dealing with it, or sending it back. Working in Logic with erratic mouse movements is nothing short of maddening.


I was upgrading from a 6,1 Mac Pro which originally had Bluetooth issues prior to various software and OS updates. I had used an Aircable Host XR4 (Bluetooth dongle) with that Mac Pro that solved all of my issues, so I decided to try that with the M1.


Unfortunately, it wasn't recognized when I plugged it in. I tried various ports, hubs, and directly plugging it into the M1. Nothing. The light stayed red and the Bluetooth address was still reporting the built-in module.


On a whim, I thought maybe turning off Bluetooth, plugging in the Aircable dongle, and then turning Bluetooth back on would kick it in to using the Aircable over the built-in module. Outside of some buggy weirdness after turning Bluetooth back on, the Aircable actually worked! FINALLY!


So, you'll need a separate bluetooth dongle and a wired mouse available so you can turn the Bluetooth back on, but the process that worked for me is:


  1. Make sure the Bluetooth dongle is disconnected.
  2. Make sure "Show Bluetooth in menu bar" is turned on in System Preferences>Bluetooth
  3. Check the module's current address (Shift+Option, click the Bluetooth icon). Make a note of this address.
  4. Plug in a wired mouse.
  5. Turn off Bluetooth.
  6. Plug in the Bluetooth dongle.
  7. Use the wired mouse to turn Bluetooth back on. (Mine seemed to turn back on when I plugged in the module. Your results may vary.)
  8. At this point, I experienced some erratic behavior, so I decided to restart.
  9. Restart
  10. Check the Bluetooth menu (Shift+Option, click on Bluetooth icon in top bar) for the Bluetooth address. It should be different from the one noted above.


If all went well, the Bluetooth menu should display the new address, which means you're using the new dongle as the Bluetooth controller. As long as the dongle has been connected, it has persisted through multiple reboots.


This completely solved all of my Bluetooth issues, and I can now reliably use the M1 as my every day machine. It's unfortunate that this requires a third party solution to work, but it's possible that future updates may fix whatever interference is plaguing the M1 Bluetooth controller. I have to think it's a hardware issue since the new controller has no issues, but it's possible the built-in module can be tuned with firmware/software tweaks.


But until then, I hope this works for some people who are unable to get a third party bluetooth dongle to work.

Similar questions

291 replies

Dec 23, 2020 4:25 AM in response to Sunden5

Hi,

I have the same problems with the connection of my Apple Keyboard, Magic Mouse and Trackpad.

I contacted Apple support and they told me to check it in safe mode and with a new user and if that didn’t help reinstall Big Sur.

She told me that Apple is not working on any solution because they don’t have the problem on their issue-list!!

Please report the problem to Apple support (if you haven't already) so they do know it exists!! (my mouse disconnected while typing this message!)

Thank you very much, regards, Guy

Dec 24, 2020 6:32 AM in response to HSERC

I’ve installed remote mouse as well as a Remote Desktop client to prevent serious issues as I have the 1st Gen Magic Keyboard and Mouse so plugging in is not a option, I did find that a app that allows you to unlock your Mac with your iPhone using FaceID called Unlox has the option to reset Bluetooth settings with one click.

Dec 29, 2020 4:21 AM in response to KyRuMo

If it is a hardware problem (which I suspect it is), then there will be no official response to deflect PR damage. It would take wide media coverage (think iPhone issues) to get any response. Please, don't follow any advice to change to Apple-branded cables, adapters...don't throw good money at the problem.


This is not new. My old 2012 Mini had similar problems, there was even a third party mod to shield inside the case.


My MacMini is connected by an ethernet cable to a HomeHub Wi-fi adapter exactly 40cm away. Works perfectly. No Bluetooth issues any more. The interference is under the hood.


Martin

Dec 29, 2020 10:49 AM in response to kmerenda

Nice work kmerenda!

My new M1 is joining the crowd with the similar issues and I have a call back from support tomorrow...Wednesday.

I had a Starteck USB-A dock connected and removed it and so far no problems today.

Hang in guys and girls...Apple will rise to the occasion!


  • Mac Model: 2020 M1 Mac mini, 16 GB, 256 GB
  • macOS Version: 11.1
  • USB-A devices: Garmin Forerunner 235
  • USB-C devices: Western Digital Passport 1 terabyte external drive
  • Network connections in use: Ethernet + 5 GHz WiFi (WiFi off)
  • Bluetooth Accessories in use: Apple Wireless Extended Numeric Keyboard, Apple Magic Mouse
  • Display: Dual Asus 27" 4K Monitors connected via HDMI port and USB-C on mini (Tried to use both USB-C ports but support said that will not work after I bought 2 USB-C connectors)
  • Issue Description: Keyboard begins to lag and then add multiple keystrokes after release
  • Frequency of issue: Depending on how long the Mac is used each day.
  • Which accessories are impacted by the issue?  Keyboard and occasionally the mouse
  • AppleCare informed / support case opened? Yes


Dec 31, 2020 5:42 AM in response to pebceb

So this morning it is still working fine. Seems the problem in my case was older software plist files and one program that needed to be updated. I only ever really had problems with my mouse doing the disconnect - connect - disconnect - connect a few times a day. I did have some funny keyboard issues (but only twice) where the typing speed slowed down and then the letters would all appear at once.


Mac Mini M1, Magic Mouse 2 and Magic Keyboard 2.


ASUS monitor, TP Link powered USB hub and an Apple DVD drive plugged into USB ports.


The engineers figured this out after I had my session and sent the diagnostic info from my Mac Mini.


So if you have not contacted apple support and gone through this process I highly recommend it.


Good luck.


Peter



Jan 4, 2021 2:11 AM in response to Northumberland_John

Last week I followed the steps that Lamar MK explained in his video and everything is working OK now so maybe this will also help others?!


https://www.youtube.com/watch?v=IK4EJOvueSM&t=165s


Thanks very much Lamar !! It worked for me!


In the mean time I also bought a Satechi Bluetooth keyboard for Mac and a Satechi M1 wireless mouse and I must say that they work perfectly with the Mac mini M1. I also like the fact that the keyboard can work with tree different devices that can be connected to by the press of a button.


Happy 2021 everybody!


Jan 19, 2021 10:56 AM in response to Triumphboi66

My problem has been limited to my Magic Mouse 2. I proved that the issue is only with that mouse the the M1 mini by replicating the problem on two different M1 mini's, then going back to Intel MacBook Pro for two weeks with no issues. Anyway, AppleCare decided to send me a new mouse. I assumed this wouldn't fix anything (and I'm still not convinced), but I've been using the new Magic Mouse 2 for 4 days now and no disconnects. I am hoping that by writing this, I will jinx it and the issue will come back. I just don't believe it was the mouse.

Jan 21, 2021 2:22 PM in response to worldwidewax

Below are Apple’s release notes for macOS Big Sur 11.2: 

macOS Big Sur 11.2 improves Bluetooth reliability and fixes the following issues:

  • External displays may show a black screen when connected to a Mac mini (M1, 2020) using an HDMI to DVI converter
  • Edits to Apple ProRAW photos in the Photos app may not save
  • iCloud Drive could turn off after disabling the iCloud Drive Desktop & Documents Folders option
  • System Preferences may not unlock when entering your administrator password
  • Globe key may not display the Emoji & Symbols pane when pressed


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Mac Mini m1 bluetooth problems

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