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NIGHTSHIELD Author

Level 1

110 points

iPhone 12 Pro Max Bluetooth Issues

Hello,

I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.

I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.

Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.

What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.

(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)

Posted on Nov 27, 2020 10:08 AM

Top-ranking reply

devilzombies911

Level 1

14 points

Posted on Dec 1, 2020 2:50 PM

I cannot connect my 12 Pro Max to my cars Bluetooth (hands free calling only). It’s been driving me crazy.

I also have an issue with the echo auto. The phone keeps thinking it’s a pair of headphones instead of a Bluetooth speaker and keeps turning down the volume after a certain period of time.

It’s so annoying and I’ve been back and forth with Apple support and their engineers and they basically told me to contact Amazon—even though it works fine on my XS Max and 6s+.

This is so annoying and needs to be addressed immediately. When I’m driving this is a safety hazard.

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Similar questions

363 replies

luigi15

Level 1

4 points

Feb 17, 2021 2:09 PM in response to NIGHTSHIELD

still today after many tests i don't get good results. i hope it's a software problem. i made this report to apple italy and switzerland but they don't know this problem, it's not believable

Feb 20, 2021 6:08 PM in response to NIGHTSHIELD

Maybe if enough of us switch to Samsung, Apple will get the message and stop the blame game.

Tjonason

Level 1

4 points

Feb 20, 2021 7:53 PM in response to NIGHTSHIELD

our Apple iPhone 11, and our IPhone XR

bluetooth worked with my homework’s bath fans Bluetooth my pro max does not.

rakavali

Level 1

4 points

Feb 21, 2021 12:41 PM in response to NIGHTSHIELD

Team Apple,

what is the issue with the Bluetooth connection to other devices such as Sony and Bose headsets. I’ve tried multiple times 🙁

JahREO

Level 1

4 points

Feb 23, 2021 1:46 PM in response to G7SUM

Same here. Apple watch series 5, airpods & airpods pro works fine. All the non Apple bluetooth devices here causing drop off

Feb 25, 2021 5:35 AM in response to NIGHTSHIELD

I am having the same problem. Also, my watch can’t seem to pair correctly now that I’ve made the switch.

JahREO

Level 1

4 points

Feb 25, 2021 11:09 PM in response to Omar79345

My older iPhone has been reset to factory default, so I think that won’t solve it in my case, but thanks for share your solution :)

Feb 25, 2021 11:29 PM in response to JahREO

Oh! Hope you solve it some other way

Feb 26, 2021 7:13 AM in response to Omar79345

There were no registered blue tooth devices in my new iPhone 12 Pro Max to "forget" - and I already performed the "reset network settings". This is not applicable to resolve the issues we are having.

Feb 26, 2021 9:47 PM in response to tallulahsmom

So it does work ;) thanks

rakavali

Level 1

4 points

Feb 27, 2021 2:01 AM in response to Omar79345

Hi,

reset all network settings, it works for sure

daisygem

Level 1

4 points

Mar 5, 2021 10:37 AM in response to rockmyplimsoul

WOW that was a quick fix for me. I was having issues with new phone and BOSE speaker this seemed to help it from dropping. Thank you

Woganaut

Level 1

9 points

Mar 5, 2021 12:59 PM in response to NIGHTSHIELD

Just got an iPhone 12 Pro Max. It won't stay connected to my Dexcom G6 transmitter or my Q Explorist HR smartwatch. Very disappointing.

Topjoe

Level 1

8 points

Mar 9, 2021 5:37 AM in response to NIGHTSHIELD

I can select Toyota on my iphone 12 pro max but get the message: pairing failed please refer to your user manual . I will try my android and will pair in seconds

Mar 9, 2021 11:22 AM in response to rockmyplimsoul

I have done this and yet no luck

iPhone 12 Pro Max Bluetooth Issues