iPhone 12 Pro Max Bluetooth Issues

Hello,


I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.


I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.


Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.


What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.


(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)


Posted on Nov 27, 2020 10:08 AM

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Posted on Dec 4, 2020 11:42 AM

I had the same issue - I have a pair of over ear headphones in the app for my headphones, I had to reset the devices that my headphones were paired to. Once I cleared that list, it immediately connected my phone. In short, reset your headphone so they are like new.

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363 replies

Dec 1, 2020 6:21 PM in response to devilzombies911

No Bluetooth problem here with a new 12PM, so this is likely a hardware fault or more likely a corruption of some sort. Try going to Settings/ General/ Reset/ Reset Network Settings. That won't erase any data on your device, but you may have to sign back into Wi-Fi networks you've previously signed into (and change the name of the iPhone if you previously changed it to anything other than "iPhone"). That ought to clear this up, unless it is a hardware issue.

Dec 26, 2020 1:21 PM in response to devilzombies911

I was having the same problem initially with connecting my iphone pro max to my car's bluetooth, pro max did not even recognize my car at first. What fixed the issue was I had to delete all the phones connected to my car, and manually selected "add device" as there was no "instant connection" between pro max and car bluetooth. I did not have to do this with my 7 plus.

Feb 5, 2021 10:21 AM in response to NIGHTSHIELD

had the same problem today with my brand new 12 PM. THANK YOU to whoever suggested downloading the app for my headphones brand (sennheisers), it's the only way i was able to connect after trying every other solution on this thread. it's bad enough they don't give wired headphones with brand new iphones anymore but to make connecting to the bluetooth so difficult is a joke, why should anyone have to download an app?! that's just silly.


The bluetooth had no problem detecting beats headphones sooo it's clearly a ploy to get you to buy apple approved headphones. but whilst i may be a sucker who's waaaay to comfortable with apple and too lazy to adjust to using an android ....i will NEVAAAA buy airpods or beats.


anyway try downloading the app for your headphones brand if there is one. otherwise you may as well send your phone back unless you're willing to be mugged off by apple approved headphones.

Dec 14, 2020 6:29 AM in response to Community User

Gotcha,well honestly I would wipe everything on the phone that’s giving you issues and I mean a hard start where the phone is wiped by going to settings and General,scroll all the way down to where it says Reset and enter press Erase all Content and Settings.. And start over like no one has ever touched it since it was shrink wrapped leaving the factory..

Best of luck and Merry Christmas 🎄

Dec 23, 2020 3:51 PM in response to EL16

I don’t think it is the iPhone Pro Max problem. Just have to reset all the Bluetooth by disconnecting and forget the devices and then pair anew. We have 4 phones and car phone Bluetooth and car music Bluetooth, home sound bar Bluetooth, two cheap wireless headphones, two Bose wireless speakers rap around neck all non apple systems and Apple TV, non apple light control systems 4, 3 non apple Bluetooth watches. They all are working after forgetting and pairing. My children handled 2 phones and they are techies so no issues from them. I am retired and non techie. I was very upset when no Bluetooth devices showed after the data transferred. I came to this discussion site and after reading and figuring I erased my trade XR and then in settings disconnected all Bluetooth and forgetting all devices and then pairing anew. Now everything’s working. We got 5G and boy it’s faster than my Wi-Fi. The cameras are the best. It’s the best.

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iPhone 12 Pro Max Bluetooth Issues

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