AT&T iPhone won't unlock
I requested that my AT&T iPhone Xs be unlocked. They approved it, but the iPhone won't connect to the new service. I requested via 2 online requests and 1 phone call to tech support at AT&T.
Now what?
iPhone XS
I requested that my AT&T iPhone Xs be unlocked. They approved it, but the iPhone won't connect to the new service. I requested via 2 online requests and 1 phone call to tech support at AT&T.
Now what?
iPhone XS
If you received an email from AT&T stating that the phone was unlocked, you need to restore the device to factory with iTunes before you can activate with a new carrier.
If you received an email from AT&T stating that the phone was unlocked, you need to restore the device to factory with iTunes before you can activate with a new carrier.
OK, thank you, I'll give that a try.
It worked! Thank you for responding.
You're welcome.
AT&T iPhone won't unlock