You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro issues with latest iOS update

After the latest iOS update, 14.2, my iPad repeatedly and unexpectedly restarts -!every few minutes. I have not had issues before this update. I have reset my network settings with no result. I have reset to factory settings with no result either. I don't know what else to do.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Nov 27, 2020 11:22 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 11:26 AM

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


Regards

Giulio

2 replies
Question marked as Top-ranking reply

Nov 27, 2020 11:26 AM in response to sonya321

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


Regards

Giulio

iPad Pro issues with latest iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.