Long time to open from sleep

Question

Level 1

19 points

Long time to open from sleep

Hi,

My wife and I have separate log ins on my Mac (I am admin). If I come back to the Mac after she has used it and it has gone in to sleep, I tap space bar and her log in page appears. I click on "switch user".

From this point it takes about 9-10 minutes to get to where I can actually open a browser or app?

This just seems too long to me. Mac is a late 2015 model (bought in 2017)with 1Tb (around 356gGb free) hard drive and 8gb Ram. But my previous Mac was quicker (2011). The lengthy start has been since Catalina and now Big Sur. Any ideas would be welcome. Have Run Disk First aid but nothing found.

Thanks

iMac 21.5″, macOS 11.0

Posted on Nov 27, 2020 1:19 PM

Reply

Answer 1

karina184

Community Specialist

Dec 8, 2020 7:34 AM in response to Scooplorimer

Thanks for the reply, Scooplorimer!

Those are helpful screenshots. It sounds like you've taken all the right steps.

Moving forward, we feel resetting the SMC of your Mac will be the next best step to help with possible power related issues. Use the following support article to perform a reset:

How to reset the SMC of your Mac - Apple Support

If you're still noticing the same issue, Contact Apple Support.

Warm wishes.

Reply

Answer 2

jdo_apple

Community Specialist

Dec 5, 2020 9:50 AM in response to Scooplorimer

Hey there, Scooplorimer!

Thanks for reaching out in Apple Support Communities! If we understand correctly, you're having trouble with the overall performance of your Mac when switching users. We know you expect the best from your Apple products and want to help!

We first recommend working through each of the suggested steps in the following support article which should help isolate and resolve performance issues:

If your Mac runs slowly - Apple Support

Feel free to post an update for continued support.

All the best.

Reply

Answer 3

Scooplorimer Author

Level 1

19 points

Dec 8, 2020 2:00 PM in response to karina184

Wow! Have reset SMC of my Mac as described and now the boot up from my log in is much faster at less than two minutes where before it was around 9+ minutes. This is more like it! Long may it continue. Thank you.

Reply

Answer 4

Scooplorimer Author

Level 1

19 points

Dec 6, 2020 8:44 AM in response to jdo_apple

Hi, Thanks for the reply. With regards to the "make sure you have enough disk space", I'm not sure What enough disk space is?.

See the screen grabs below which show I have approx 350Gb of free space which I assume must be enough. When opening up from sleep I have no apps launching as far as I am aware (no apps on dock are set to "open at log in" and looking in users no apps are set to launch there either. I have run Disk Utility First Aid on both the volumes shown below and no issues have been flagged up. The only comment of note was "Volume could not be unmounted. Using live mode". I have tried using the Activity monitor but as everything is running slow it doesn't open up until the whole system is ready. Any more advice would be welcome. Thank you.

Reply

Answer 5

Scooplorimer Author

Level 1

19 points

Dec 8, 2020 4:55 AM in response to Scooplorimer

The other thing I have noticed is that when I log on I get two twirling discs the normal coloured one, and another disc with little dashes twirling round. Don’t know if this is significant??

Reply

Long time to open from sleep

Similar questions