M1 MacBook Air "Missing USB Class Driver" when trying to print to Dymo 4xl

Same problem. DYMO responded to my inquiry on Nov. 19, 2020 with "The error message is because our software is not compatible with the M1 processors, the developers are working on a compatible driver but we do not have any confirmed date of releasing that driver."

I use the DYMO to print shipping 4x6 labels so had to switch to alternative brand (wireless capability).

I don't have this printer, so I can't replicate this nor can I test any possible solutions... BUT: This sounds like it might be related to the change in Big Sur that blocks Kernel Extensions that use USB or Networking.

There might be a workaround, though, by booting into Recovery (by holding down Power when starting up your M1 Mac and choosing Options), and then going into the Startup Security Utility and enabling “Allow user management of kernel extensions from identified developers” (all details available at https://support.apple.com/guide/mac-help/change-startup-disk-security-settings-a-mac-mchl768f7291/mac ).

Same problem here. I called apple tech support and was told to reinstall my operating system, which was a giant pain since I had just got everything the way I wanted it. I did so, still having the same issue. I was told to bring the computer in to run a diagnostic. As my MacBook Pro is currently sent out for service due to a battery recall and I had to buy this computer to get my small business through the busiest time of year, the fact that my label printer is not working and I have no time for more service trips is incredibly frustrating. Not too pleased with apple at the moment. Desperately awaiting a fix.

Glad I am not the only one. I got the M1 on day one only because my previous mac died 2 days before. I use multiple dymo printers for my business, and after contacting Dymo I was essentially told 'well, we know it doesn't work, oh well'. I am using my daughters computer to print labels for my company, its awesome. Another stated it worked initially and then didn't, I noticed the same thing with my 3.0 usb hub. I used it to upload a time machine backup, and then after updating, wallah, 3.0 accessories no longer work and had to buy 3.1. Apple....... you are frustrating.

I've been dealing with DYMO issues like this ever since they first made their software available on a Mac. Don't hold your breath while waiting on DYMO to release a new version of the LabelWriter software for Mac. If it's like the past, it will take them months. I finally reached the end of my rope with this and I'll have the satisfaction of tossing my LabelWriter 450 Twin Turbo into a lake and buying a Brother label printer which works fine with the M1 MacBook.

FWIW, Apple gave developers way more time to get ready for M1 and Big Sur than in any previous macOS beta...I know because I was on the developer beta. This is DYMO's problem...not Apple's. Same applies for several other high-visibility macOS apps that don't work with the M1. Most were just too lazy to make the switch to a universal app in time for the M1 release date.

Same exact problem here. Was on the phone with apple support for hours. I've tried uninstalling and reinstalling so many times. If i completely remove everything and reinstall, i can get it to print one label. As soon as i unplug or restart the computer, all of the problems begin. I also tried safe mode and reinstalling the OS. Super frustrating considering my entire business revolves around shipping items. Good luck to all with this issue!

@Beef79 - I've tried nearly all these things, also but it's simply not going to work until DYMO gets off their butt and updates the software. Sadly, jumping ship to Brother or another brand won't work as they're simply not as good. Not to mention I have a stockpile of labels for my LabelWriter printers.

Looking into a new label printer as well with all the dymo issues but honestly, I having trouble with all but one of my printers (I have 4 for different uses) also issues with my mouse and keyboard, I have to keep unplugging and plugging everything back in and deleting the printers then reinstalling just to print one **** thing. Has anyone else experienced this? I’m honestly thinking the M1 is not remotely worth the hassle, probably going back. I spoke to Apple support, they had me reinstall the whole OS and when that didn’t fix it, they said I need to bring this brand new computer in for service— again, not worth it.

@Artem8787 - This is a known issue. I have the M1 MacBook and the M1 mini and the issue is with Bluetooth connectivity. 1-3 times a day on both machines I have to restart, which then works fine for a few hours. Affects the keyboard, mouse and trackpad. If you Google it, you'll see what I mean. Apple is surely going to fix this ASAP - I'd guess the first update, which is currently in Developer Beta 2 right now. The M1 is way too nice a machine to go back to Intel. Wait it out...you'll be happy in the end.

This happened about six or seven years ago with a new version of macOS and I recall it taking DYMO months to ever post an updated version of the Mac software. I'm not holding my breath, but I don't see any alternatives to the DYMO LabelWriter Twin Turbo 450 that I use.

I'm using an old 2008 aluminium MacBook with Core2Duo cpu to run the Dymo printing software so that I can print labels daily until Apple/Dymo figure out how to make a printer driver with the new M1 Macs.

I suggest you do the same - no need to reinvest in a new printer that could potentially have the same issues.

I've had the same issue with my M1 Macbook pro, I receive the same message with my PIXMA ip2700 series printer. When I called apple support, I was told to unistall/reinstall the drivers. Then led to reinstall big sur, which failed to reinstall leaving me with no functioning device. my printer is connected via USB.

strangely, i managed to print one page after installing the driver and restarting but quickly went back to "error".

I agree...but I don't see DYMO fixing this very soon so I'm in the market for a new printer, also - I just don't know which one will work with the M1. Most of the printers work fine with Big Sur on an Intel Mac but most of their tech support folks don't realize there's a big difference between Big Sur on Intel or M1.

And this is exactly the problem with Apple Care first tier support. They don't know the existing problems with the M1. I had the same experience trying to explain to them the Bluetooth connectivity problem. It's all over the internet, yet Apple Care won't admit to it or actually don't know about it.