M1 MacBook Air "Missing USB Class Driver" when trying to print to Dymo 4xl

I can print wirelessly to my Epson printer with no issues. I downloaded the latest Dymo USB driver 8.7.5 that is supposedly compatible with Big Sur.

I go through the installation and it seems to work fine. The Mac recognizes the Dymo 4xl printer in the print utility. When I try to print directly via a USB connection (no hub) the error message on the print dialog reads "Missing USB Class Driver" and nothing will print.

Here's what I have tried to so far to troubleshoot:

Reset the entire printer system

Rebooted after drive install

Deleted Dymo drive and tried reinstall.

Any help or insight would be GREATLY appreciated. Thank you!

MacBook Air

Posted on Nov 28, 2020 11:13 AM

Top-ranking reply

dredone

Level 1

14 points

Posted on Nov 30, 2020 11:36 AM

Same problem. DYMO responded to my inquiry on Nov. 19, 2020 with "The error message is because our software is not compatible with the M1 processors, the developers are working on a compatible driver but we do not have any confirmed date of releasing that driver."

I use the DYMO to print shipping 4x6 labels so had to switch to alternative brand (wireless capability).

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M1 MacBook Air "Missing USB Class Driver" when trying to print to Dymo 4xl

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