Captiveportal.nokia.com

My phone gets a message saying that an e mail can't be verified. When you click get information it comes up with captive portal.nokia.com. How can I get rid of this? It is very annoying.


iPhone XS Max, iOS 14

Posted on Nov 29, 2020 11:25 AM

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Posted on Jan 23, 2021 9:50 AM

Finally, I fixed this issue! What you need to do is, when this message pops up, what you need to do is go to wifi settings and try to find to which wifi is your iphone trying to connect. Once you find the name to the wifi which your iphone is trying to connect it, you need to select “Forget this network”. The point is that you could not fix it at home, you need to fix it once the message pops up! Hope this helps you all.

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Question marked as Top-ranking reply

Jan 23, 2021 9:50 AM in response to Deborita16

Finally, I fixed this issue! What you need to do is, when this message pops up, what you need to do is go to wifi settings and try to find to which wifi is your iphone trying to connect. Once you find the name to the wifi which your iphone is trying to connect it, you need to select “Forget this network”. The point is that you could not fix it at home, you need to fix it once the message pops up! Hope this helps you all.

Mar 11, 2021 5:47 PM in response to biser208

It has noting to do with a Nokia phone. You used a public Wi-Fi network that ran on a Nokia hotspot, and this was the login page for that hotspot. Open Safari, tap on the overlapping boxes in the lower right corner and close any page that shows that Nokia URL. Or just close them all.


If that doesn’t fix it go to Settings/Wi-Fi, find that hotspot, and forget it.

Jun 8, 2021 10:46 AM in response to Johnemac10

Try turning off “auto-join” for whatever network is trying to be connected to. It seems like the phone is trying to continually connect to an unsecure public WiFi network.


There may not be any intentional malicious intent of the “public network”.

In my case, this seems to be an issue with a spectrum public network.


Nevertheless, the network is not secured, and the phone is warning us of this. Many times you can’t forget these networks, because they are not technically previously stored in the phones remembered WiFi networks. They are just out there to be automatically connected to should we allow it.


This is very annoying, and I believe it has something to do with the spectrum certificate that I installed on my phone. Maybe others installed other certificates like it. Please chime in.

Jan 7, 2021 3:52 PM in response to Uericg

Yes I just noticed the graphic posted by the OP shows their phone on LTE which is a bit worrying.

Roaming around (within covid restrictions) to alternate cell masts might point to a general cellular provider related problem . Could be ios or network settings bug.

Taking out the SIM and replacing or reset network settings may help

Mar 26, 2021 11:06 AM in response to Johnemac10

So, Apple is basically telling everyone of their users that they need to turn off their WiFi before they leave the house each and every time you leave & turn it back on each & every time you get home or to a hotel to eliminate this VERY annoying pop up. I can’t believe Apple has this programmed this way. There has to be some other underlying reason why they do this and you have to hit cancel 5-20 times each time this lame pop up starts. Any company with the technical knowledge they have shouldn’t have this happening to all of their customers who pay their salaries and dividends. 😡

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