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User profile for user: luann214
luann214 Author
User level: Level 1
9 points

How does recovery key work?

How does recovery key work? I've forgotten my password and security question answers and that email no longer exists.


iPhone SE, iOS 14

Posted on Nov 30, 2020 12:53 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,603 points

Posted on Nov 30, 2020 1:32 PM

Do you have 2 Factor Authentication or 2 Step Verification enabled?


See if anything here helps.


Apple ID -Two-factor authentication          


2 Factor Authentication - How to generate a recovery key  


Apple ID - Two Step Verifications FAQ    



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User profile for user: Eric Root
Eric Root
User level: Level 10
684,603 points

Jan 7, 2021 10:43 AM in response to abdulmalik26

The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   

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How does recovery key work?

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