You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: luann214
luann214 Author
User level: Level 1
9 points

How does recovery key work?

How does recovery key work? I've forgotten my password and security question answers and that email no longer exists.


iPhone SE, iOS 14

Posted on Nov 30, 2020 12:53 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,621 points

Posted on Nov 30, 2020 1:32 PM

Do you have 2 Factor Authentication or 2 Step Verification enabled?


See if anything here helps.


Apple ID -Two-factor authentication          


2 Factor Authentication - How to generate a recovery key  


Apple ID - Two Step Verifications FAQ    



View in context

Similar questions

5 replies
User profile for user: Eric Root
Eric Root
User level: Level 10
684,621 points

Jan 7, 2021 10:43 AM in response to abdulmalik26

The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   

Reply

How does recovery key work?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up