iPhone 12 Pro Max stuck in Clearance in Progress for more than 8 days

2 days for mine. Just left today. Scheduled to arrive this friday.

looks like mine is going to be three days...I hate this year.

I have the same issue and response how Pratt4usa has explained it. I don't need to add to it. I also have to turn in but may decide not to turn it in. I've contact UPS Customer Service via email and they told me to contact the shipper: Apple as they have a contractual agreement with them and to start the process of investigation. I chat with Apple support and told that in summary + send the actual email response from UPS in the chat message. He said he was placing an ticket with Apple and it could be up to 12 business days from Yesterday to find a response of where the package is.

I’m in the same boat as many others here.

Ordered my phone on 11/10, shipped on 11/21.

Been stuck in “clearance in progress” since the 23rd.

Apple is practically zero help.

First they made me wait till the arrival date passed to open an investigation. (Which can take up to 12 days. I opened mine on the 1st with zero update as of today.)

Then they told me my new estimated arrival was Dec 3-10. So now when I contact them they say I have to wait till after the 10th to get any further info.

Contacted them today and they are telling me that the investigation is open with no update.

I am seeing others on other forums post that they ordered after me and are getting their phones.

My first installment payment is already due and I have no phone yet.

This has been handled abysmally by Apple. It’s obviously a great deal of customers dealing with this. I don’t see how they haven’t yet figured out where exactly these phones are!

It's so frustrating because we are all at the mercy of Apple right now and we can do nothing.

Good news, mine, as of 0900 CST, is now stateside in MO. Since I believe they were all in same shipping group (as evidenced by most listing 30 November as original delivery date), maybe all of yours have broken through as well 🤞🏼

I ordered mine on 11/15 and it just cleared customs in Anchorage and that was on 12/5. It sat there for a couple days. I haven’t gotten any updates since, Apple states it will be here on 12/8, and UPS had originally given me a delivery date of 12/3 and then changed it more information will come. So I don’t know what to believe but to anyone that’s ordered after that I wouldn’t expect to get it as quick as you think.

since I am yet to get mine, ordered on 11/15 and didn’t ship until 12/1! I’m with all of you, I just want my new toy dang it!! Spoiled Americans we are

I purchased 2 Pacific Blue Pros from my carrier on November 12th and have been given even less info then you all. I am assuming I am still going to have to go through some form of processing from my carrier before they ship to me. Does anyone k ow how the carriers do this? Do they drop ship from Apple, or do they have to receive shipment and process for delivery from their warehouses? I’m so upset, my wife’s birthday is coming up on Tuesday and I won’t have the gift she really wanted! I’ll guess I’ll give her the MagSafe Case and wallet I was able to find for her. On a side I have been waiting for a Solo Loop Band for my iWatch 6 for about 40 days now. SMH!!!

I just told him! He says welcome 🤗 He is one of few creators that actually look out for their viewers. I started out as a viewer and instantly fell in love lol His genuineness easily comes across I’m every video. I’m wicked proud of him.

Man I see this problem has been existing for years and apple doesn't seem to be doing anything about it, I'm never ever going to order direct from apple again, especially for such an expensive product.

Finally! Seems it’s cleared customs. Everyone who had “clearance in progress” since 11/23 should have a delivery date of approximately 12/08

Hey Mine has not got the Alaska update.

Apart from that we had all same time stamp. Mine to be delivered to HALETHORPE, MD, US.

details as of now: 8:15 ET

Yours seems moving !

Mine has not updated further Custom clearance with no location at local time 04:07 PM(no idea which time zone)

It shows a delivary date of tomorrow Wed 9 Dec.

Mine broke free! Made it to AK yesterday, through KY today and says will be delivered by EOD today in Houston.