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clearance in progress forever

What happens to UPS?? my iphone12 pro is holding in clearance for 9 days from 11/22. Delivery estimated date was 11/30, but until today, nothing changed!! Does anyone have the same problem? Does Apple give any help?

iPhone

Posted on Dec 1, 2020 10:33 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2020 8:50 AM

** update**


I requested an investigation on Dec. 3rd, the expected delivery date.

They don't give me an answer yet, but the status has been changed.

I guess they send the replacement. I will update again when it comes.



6 replies

Dec 2, 2020 4:17 PM in response to Kdanfall

I believe you are not the only one, I have seen that so many people in this forum has the same question including me. I have same issua as you have, my iPhone was supposed to arrive on Nov 30 and still in clearance since 11/22. I already contacted Apple and they started and investigation but I haven't receive any answer, UPS is not giving any response they don't know whats going on with the package.

clearance in progress forever

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