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Nadynne Author

Level 1

8 points

Popup stopped appearing in app

When a user wants to upload a file to our community website from Safari, they select Upload and they should get a popup that shows the files on their local Mac. They can then select the file to upload. I have a user where this stopped working and the popup doesn't appear any longer so they can't upload files. I'm guessing there is something or a setting that is blocked. We checked Safari Preferences and nothing stands out that should be corrected. Any suggestions on what to check? Any settings that might cause this and how to unblock?

Posted on Dec 1, 2020 3:36 PM

Top-ranking reply

Bladerunner

Level 1

34 points

Posted on Dec 1, 2020 4:05 PM

It's a problem that occurs when using using Safari 14.01 - advise folk to use a different browser till Apple fix it / or revert to Safari 14.00

https://discussions.apple.com/thread/252051818

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Popup stopped appearing in app

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