Iphone 12 Pro Max Keeps Losing Wifi Signal

Hi, had my iPhone for just over a week and annoyingly everyday it keeps losing Wi-Fi signal at random points during the day. Only solution I have found so far is to switch Wi-Fi off in settings and switch it back on. Have reset router several times too. The problem is getting really annoying as I switched from Android after 15 years and have never had this issue with my previous Samsung 10 or Huawei P30 Pro and other android based phones. Anybody found a solution or is it a case of sending the phone back and going back to an android based phone?

Posted on Dec 1, 2020 11:30 PM

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Posted on Dec 6, 2020 6:54 AM

I switched off wifi assist it’s in the setting/ cellular scroll all the way to the bottom


it appears to have stopped it from happening

apple put this feature in to switch to a cellar connection if a wifi signal is weak.


I was right in front of the router and it was switching so I just turned it off

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331 replies

Jan 29, 2021 12:25 PM in response to macten52

Yes I agree it is an issue with the iPhone 12. I have an iPhone 8 and 2 Max 10’s and they have no issues at all and they updated to the iOS 14.4. Apple needs to figure this out quick people

are spending a lot of money on this phone and for the wifi to not work because of their update is ridiculous. At least give us the option to go back to the previous iOS.

Feb 6, 2021 3:51 PM in response to David3142

i have the exact issue, all the time random drop out and using my data instead. We got our WiFi checked which is 100% working. And my family members got other phones and they are not getting any of this problem. I can’t connect to chrome cast though we have got other phone which is catching all the chrome casts. Very disappointed, just a month old phone and not expecting this major issue with latest phone ... will definitely try to think and recommend other people to this phone!! Too much troubles with Apple.

Feb 11, 2021 3:29 AM in response to silence_dogood

Same problem with my 12 pro max. It shows that there is a WiFi but in time it goes offline. Specially it feels on other apps. Only way is to switch WiFi off and on. But it helps only for a short time. But it works on cellular.

and my wireless charging not working.

so many problems with this phone. It’s my first iPhone after my 13 years of using android. And I feel that it was a mistake.

Mar 16, 2021 5:59 AM in response to SravanKrA

DIDNOT work for me!! I tired every possibility every one suggested here ... something with the phone ... my partner wifi connection of iPhone 7 is more efficient and no drop out.

my half of the mobile data goes away because of this. such a Shame Apple is unable to do anything or at least acknowledge their mistake and fix it.

i will make sure not to recommend apple

product to anyone in my family. Will make sure to switch to android.

Disappointed with Apple service!!!!!

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Iphone 12 Pro Max Keeps Losing Wifi Signal

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