Iphone 12 Pro Max Keeps Losing Wifi Signal

Hi, had my iPhone for just over a week and annoyingly everyday it keeps losing Wi-Fi signal at random points during the day. Only solution I have found so far is to switch Wi-Fi off in settings and switch it back on. Have reset router several times too. The problem is getting really annoying as I switched from Android after 15 years and have never had this issue with my previous Samsung 10 or Huawei P30 Pro and other android based phones. Anybody found a solution or is it a case of sending the phone back and going back to an android based phone?

Posted on Dec 1, 2020 11:30 PM

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Posted on Dec 6, 2020 6:54 AM

I switched off wifi assist it’s in the setting/ cellular scroll all the way to the bottom


it appears to have stopped it from happening

apple put this feature in to switch to a cellar connection if a wifi signal is weak.


I was right in front of the router and it was switching so I just turned it off

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331 replies

Dec 30, 2020 1:29 AM in response to MDR1606

Hi thanks for feedback, have tried this before on my phone but it still drops wi-fi whether I am close to my router or at the other end of the house it seems to make no difference just keep getting random drop outs and switching wi-fi off then on again seems to be the only annoying way to regain a useable wi-fi signal. Still feel this is an apple issue not a router issue as too many other users complaining of same issue. Is Apple going to offer a fix??

Jan 17, 2021 2:54 PM in response to David3142

I have had the same issue with my iPhone 12 Mini since the day I received it. The phone shows it’s connected, but it’s not, and apps I use frequently such as WhatsApp and the Apple weather app won’t open. I discovered the same “fix” that you did (switching the phone’s WiFi off and then on again), but that’s very annoying. I’m hoping a future software update will cure the problem.

Jan 27, 2021 3:34 PM in response to David3142

I’m having the same issue...my teo other friends that i live with are both using iphone 12 pro as well... the three of us experiences the same thing... we thought at first that it’s our router at home..but no since we found out that our three android phones are doing just fine! We’ve switched from android to iphone and we’re having this issue now...what a shame

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Iphone 12 Pro Max Keeps Losing Wifi Signal

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