Iphone 12 Pro Max Keeps Losing Wifi Signal

I’ve been told by Apple on the phone that the next step I need to do. Is go to the Apple store (again) sit there all day until the wifi drops.. baring in mind I don’t know when the wifi will drop! I have screen recording and there just fobbing me off. I only bought this phone in April and I complained to Apple back in May.. apparently I’m not even allowed a replacement iPhone 12 Pro until I have tried everything. I’ve tried everything! Surely this is against our consumer rights if something isn’t working properly! I’m so fed up of 100 of phone calls with Apple.. software update don’t fix the issue.. the diagnostic they run don’t fix it… the high tech agents act like theve never heard of it… I’ve always had a iPhone and this is just making me think it time to move away!

I had a 12 Pro Max for almost a year and in that time it dropped Wi-Fi precisely zero times, so it’s definitely an issue with certain routers rather than something inherent to the 12 or iOS.

That doesn’t however mean that having your phone checked isn’t a good idea, as anything man-made can fail.

Don’t know if this is any relevance but me and wife had same issues with iPhone 12 Pro Max internet connection at home was a night mare then yesterday I hard wired my Amazon fire stick into the router instead of Wi-Fi as I was sick of the buffering and now our iPhones connect no bother to home Wi-Fi ? I’m not a tech nerd so if anyone can come up with a explanation please do so.

The issue isn't Apple making their phone incompatible, it's some routers not having properly implemented standards when they were sold.

The example I like to give is to imagine you had a business that owned a calculator where when you added 3 + 2 you got 5, but when you added 2 + 3 you got 6.

If you hire a new employee, is it their responsibility to remember to never add 2 + 3, or do you want to get a new calculator that can add correctly?

I contacted both Apple and Verizon but they both play the Blame game so I just gave up. My phone still drops wifi occasionally and I don’t have cell service at my house. My husband’s Samsung works fine. Friends and family have learned to just call or text him instead and he lets me know and I power off and turn my phone back on and return the calls and texts. The only issue is not knowing when my phone is connected or not. My phone doesn’t even show that I missed a call—nothing. I wouldn’t even know if they didn’t tell me they tried to call. My phone, (IPhone 12 Pro) doesn’t drop the wifi nearly as often as it used to so maybe some of the IOS upgrades have helped. I looked at getting a trac phone for home but I don’t want to have two phone numbers, etc. and it would cost about $100 a year.

This has nothing to do with the router. I have an Iphone 12 max pro and see it dropping wifi connections while connected to many different routers. It is definitely not a router issue

No VPN for the phone for me.

Same here, after using the new IP12 pro max for about several weeks, i am very annoyed with this issue.

Other devices in the wifi has no issue with connections and the Router firmware is up to date.

iPhone 12 max pro lost wifi signal 3 times whilst sitting in front of my wifi hub. No issue with the hub looks like this is an iPhone 12 max pro issue. Only had the phone a few days.

In settings under Wifi make sure 5ghz band is selected. Fixed it for me.

I too face the same problem with iPhone 12 Pro in the new 14.5 there is a modem firmware update coming so hopefully will fix it

I changed my setting to 5G three days ago so far so good no wifi drop out

Change setting to 5G

Network settings, ssid. Private wifi - none of these work permanently. It's an incompatibility with a lot of different routers that's the issue. Apple networking sucks

Definitely not the issue. Happens whenever I switch networks: wifi #1 to wifi #2 or wifi to mobile and vice versa. It’s a phone issue.