Iphone 12 Pro Max Keeps Losing Wifi Signal

Yes I’ve done all matter of things but it only sustains for a short period of time. I find that toggling wifi on and off solves the issue for a short time. I’m even on the beta program and there hasn’t been a fix in those updates either. I’m hoping it’s not a hardware issue.

This looks broken.

Today is just the second day in succession this happened. My iPhone 12 Pro is less than 3 weeks old. It did work flawlessly till yesterday though.

It stopped yesterday night. At the time, I thought my wifi router was the problem till my wife reminded me that the same router had been serving Netflix over Wifi with the same SSID without a hiccup for the past 2 hours and couting.

It stopped again 30 minutes ago and I'm sitting 2 feet from my router and everything else including connectivity to this webpage is working without a hiccup.

Not I'm NOT buying that the "router" is the issue. I like to think it's in the iPhone software since a phone reboot makes it go away. Hoping it's near the top of Apple's list of things to fix.

I’m having the same issue...my teo other friends that i live with are both using iphone 12 pro as well... the three of us experiences the same thing... we thought at first that it’s our router at home..but no since we found out that our three android phones are doing just fine! We’ve switched from android to iphone and we’re having this issue now...what a shame

Same issues here. My daughter and I bought the iPhone 12 max together and both are having WiFi issues. My daughter is now in college and still having the same issues using the college WiFi. So frustrating!

I wish I would have had automatic update turned off. This is a nightmare not have my wifi turned off all the time in order to use the internet or anything. They need to release a patch ASAP or I am going to cause a ruckus at the Apple store. I paid way to much for the iPhone 13 Pro Max to not be able to use my wifi at all!

I have the same problem with iPhone 12, phone shows as wifi is connected but don't get any signal. Have to turn off and on the wifi setting and it works. Updated to the latest ios and the issue still happens.

Yes, resetting router and such does no good. dropping of wifi is pretty random but happens several times per day. I am fairly convinced it is my iphone 12. i also have an iphone 7 plus and it never drops wifi. In fact this is the first time I have ever had a problem with apple products

Yes I agree it is an issue with the iPhone 12. I have an iPhone 8 and 2 Max 10’s and they have no issues at all and they updated to the iOS 14.4. Apple needs to figure this out quick people

are spending a lot of money on this phone and for the wifi to not work because of their update is ridiculous. At least give us the option to go back to the previous iOS.

Just to add another voice to this thread. I purchased an iPhone 12 Pro Max which suffered the same issue. I tried every workaround on every forum I can see but to no avail. Apple sent a replacement which suffers the same issue. Have tried on different routers but the issue persists. As with most on this thread and other forums it does not affect other devices on the same network. This can only be a hardware issue or software bug.

1. It doesn't matter if you restore from iCloud/iPhone or setup as a new phone.

2. No changes to settings fix the issue (although it did drop less when WiFi calling was enabled. It did still drop though)

3. Forgetting networks or factory reset does not rectify.

4. It occurs on different routers so not fault with that hardware or ISP.

5. The issue is is occurring on multiple iPhone 12 Pro Max (and other 12 model variants) whereas other devices suffer no dropouts.

I've got 2 days left to return my 2nd phone under the 14 day cool-down period. A shame that I have to.

I have got the same identical issue.

On my 11 pro max I never lost wifi signal.

On my 12 pro max I lost wifi signal several times in a day and the solution is to turn off and on the phone.

On beta 14.5 the trouble is still there.

Apple, please, listen us, we cannot afford anymore paying so much a device which doesn't work properly.

Tomorrow I will get a replacement and I will update this topic.

I have the same issue with my iPhone 12 Pro Max which I bought in December 2020. At first I have issues with both wifi connection and cellular (4G/5G). I called Apple support the agent asked me to reset the network settings. The issue with 4G/5G connection seem ok but Wifi still having the issue. They asked me to visit the genius bar (apple store) I went there they checked the hardware and said no issue, then tell me better do factory reset, I agreed for them to perform factory reset but nothing changes the issue still persist. The wifi keep lossing signal. Now support told me need to change modem settings.

Common!! I have iPhone6s, iPhone 8, iPad mini , laptop and other devices connect to the same modem and they are working fine no issues. Only the new iPhone 12 Pro Max that having issue.

Now Today what support said is you need to update iOS to 14.4........herrrr we keep updating the software, keep reset router, keep checking modem setting and its firmware but nothing helps and Apple support can't make anything better.

I have been such loyal customer to Apple for so long. This is really disappointed and make me regret to support Apple. I should have bought SAMSUNG.

Hello. I was also having this problem with my 12 Pro. I did not have it with my Xs even once that I can recall. I reset network settings, my phone, my modem and router several times but was not able to force a connection.

I use a mobile VPN service and noticed that when I toggled that connection on and off I would lose my home wifi connection. I was able to repeat it multiple times. I contacted the VPN provider who suggested that I change my VPN settings to OpenVPN (TCP). I did and though possibly coincidental and it may not last, I haven't had this issue since.

I have reset network settings and still did not work. I now can not connect at all to wifi even when toggling on and off. This is ridiculous, I am lucky I have unlimited internet but if I didn’t I would not be able to have this phone. I don’t understand why this is not a priority especially with a lot having 12/12 Pro.

I am also having this issue. Definitely not a router problem as have other things connected all getting above 100mbps up to 300mbps. Yet my new iPhone 12 is barely getting 1, if I’m lucky I can get 4mbps! I have followed all the trouble shooting here and it might work properly for a few minutes but before long I’m back to 4mbps max.

This is ridiculous for a new phone to be so awful. I’m shocked that nothing has been done about this by Apple so far, especially as there are so many of us all experiencing the same issues.

i have the exact issue, all the time random drop out and using my data instead. We got our WiFi checked which is 100% working. And my family members got other phones and they are not getting any of this problem. I can’t connect to chrome cast though we have got other phone which is catching all the chrome casts. Very disappointed, just a month old phone and not expecting this major issue with latest phone ... will definitely try to think and recommend other people to this phone!! Too much troubles with Apple.