New MacBook Air (M1, 2020) crashing all the time!

My new M1 macboook pro 16GB is doing the exact same thing with only mail and safari running. I have no third party software installed. Feels like an issue with memory allocation and the GPU cores as my screen consistently flashes pink and the computer locks up and reboots. I do have lots of mail in mail. In the Gigs. I get the impression that the dynamic memory allocation or hardware resources of the gpu is somehow becoming corrupted.

I am having the same issue... Safari is freezing and I have to force quit it.... I've checked for the latest updates, but nothing.... Running the new MacBook Air with 8 gigs of RAM. Finally got so frustrated I downloaded the MSFT Edge Browser.... ironically, no issue with that one.

I'm experiencing the exact same thing. It aggravates me to no end when the response for these types of things is to download some background software to find out what external things are causing this OR turn off a normal function of the laptop.....It's like people are scared to say that Apple has a mess on their hands.

At least 5-6 times per day safari freezes up on me and it takes me 2-3 minutes before everything unfreezes. Even then I have to exit safari and restart it. I hear it could be related to some background app compatibility but I can assure you this doesn't happen on my 7 year old hp laptop or any of the Dell machines.

The external display is also an issue. I purchased a Hyper Drive dock and have an AOC monitor attached. At least 8 times per day the monitor goes black and I have to unplug and re-plug the doc. I've seen videos online where some users didn't have this issue if they used the apple dongle (which is severely limited in options) with a high end monitor. (also...not issues experienced on other laptop brands)

I want to like this laptop. I really do. But I'm 5-6 more freeze ups from returning it.

safe mode does not fix the issue for me. Still crashes. I actually think it is to do with Mail and Big Sur now. I have isolated the crashing only occurring when mail is running and nothing else. Also my MacBook Pro with intel processor and Big Sur had the same crash event yesterday. Not as frequent and more stable on the Intel, but still crashed. I need to somehow reduce the memory on my mail program, or switch over to outlook.

New M1 Mac air keeps freezing on safari and it won't minimise while other apps are functioning at the same time but with a time lag. I suppose its a safari problem. Plz find a solution, its really annoying to get a new air and find this issues.

Hi guys,

I’m experiencing the same issue with a MacBook Pro M1 - 16gb - 256 ssd.

It seems that it’s start to freeze only with safari and always when a lot of gmail pages are open. Its quite annoying to make a hard reset to get to normal.

Seems to be a problem on a lot of owners’s M1 processors MacBooks (Apple’s forum, Reddit and Twitter feeds).

Is a update already being planned ?

Dani.

Whether people have "self inflicted" issues over the years, it doesn't change the fact that this one isn't.

It doesn't seem to be as widespread as the butteryfly keyboard issue, but there are those getting a bum unit.

Look at this from another person's perspective. I've successfully used a mac for decades, I innocently buy a Macbook Air M1, and now people suspect I'm the biggest buffoon that cannot successfully use Safari without crashing my own machine.

Please, the machine was a lemon. Unlike these folks I didn't troubleshoot it, I sent it back to Apple as a return.

It either works, or it doesn't - simple as that.

Same! I just got the M1 macbook pro with 16gb...you would think it would be fast-and wouldn't have any problems, but I am currently seeing it crashes and the little rainbow ball pops up. I would say my macbook pro 2010 works a bit better in that sense? we will see... i really don't know what to do.

Guys, I've been experiencing at least one time per day this issue, and this morning it happened again but this time I found a way to keep using the MacBook without making a hard power reset.

I pressed the Touch Bar and it stopped freezing. You should try when it freezes, it's working for me for now.

Hope Apple fix-it or at least recognize that bug.

Daniel.

In my case, to full recover after this screen freezing was waiting to the monent system will automaticly locks down after a while. Then login screen apppears giving me oportunity to write a password and then system was runs and recovered and I could use it normaly.

I have noticed the same thing in Excel, Safari, and Firefox with M1 MacBook Pro. It is strange because you can still scroll through things but the keyboard and mouse input (clicking) does not work in the main body of the application. Activity Monitor does not show increased CPU or memory usage and does not show the application as frozen. The menu bar works. This allows me to save, quit, and relaunch the application. I am still in the return period so I may sent it back.

I just talked to Apple. We discovered that when the VPN that I have installed for my university is turned off, safari and chrome will work. I may need to have the VPN reinstalled or just disconnect when I'm surfing.

Same here,

the pro version with 8gb ram.

with the crashing had only few times problems, what my main problem is that this so called super performance laptop is struggling very hard after few hours of standard usage, like working on some pdf files on pdf expert app which is actually optimised for m1 chip and maybe few tabs open on safari.

I've never saw that loading ball even on my intel macbook pro 2016 that much since i had a window pc 7 years ago.

i think I will return it as I can until 31 January

@Marcusio I returned mine after day 2 and Im using my intel 2015 without any issue.

i don’t get why only safari is giving issues, supposedly is optimized for this. How people is waiting for apple “to fix this” it shouldn’t be an problem to begin with! Anyone else had issues with the screen afte the beach ball appeared?

I guess that this words are true then ,,never believe in Benchmarks"

there was a huge avalanche of first reviewers even from Verge that they could not believe how fast and spots on the very top compared with the Intel laptops.

They got me fooled, i should have waited for the private and in real life usage reviews.