New MacBook Air (M1, 2020) crashing all the time!

Boot in safe mode. Your problems will go away

Can people reply if booting in safe mode eliminates all issues? Seems to here

don't bother, just send it straight away. ho/what has issues will always have issues.

I just returned mine today as I luckily had 2 months return period from Amazon.

11.2 seems to have have solved my main issue, which was black external screens on wake.

Same with me. Now reinstalling the os hope it resolves my issue

I am experiencing the same exact thing. My MacBook Air (M1, 2020) is locking up in safari... Keyboard becomes unresponsive, but I can press Escape and it will go back until it gets to a point where it completely freezes. Have to turn it off and back on to get it to do anything.

My new M1 macboook pro 16GB is doing the exact same thing with only mail and safari running. I have no third party software installed. Feels like an issue with memory allocation and the GPU cores as my screen consistently flashes pink and the computer locks up and reboots. I do have lots of mail in mail. In the Gigs. I get the impression that the dynamic memory allocation or hardware resources of the gpu is somehow becoming corrupted.

I am having the same issue... Safari is freezing and I have to force quit it.... I've checked for the latest updates, but nothing.... Running the new MacBook Air with 8 gigs of RAM. Finally got so frustrated I downloaded the MSFT Edge Browser.... ironically, no issue with that one.

I'm experiencing the exact same thing. It aggravates me to no end when the response for these types of things is to download some background software to find out what external things are causing this OR turn off a normal function of the laptop.....It's like people are scared to say that Apple has a mess on their hands.

At least 5-6 times per day safari freezes up on me and it takes me 2-3 minutes before everything unfreezes. Even then I have to exit safari and restart it. I hear it could be related to some background app compatibility but I can assure you this doesn't happen on my 7 year old hp laptop or any of the Dell machines.

The external display is also an issue. I purchased a Hyper Drive dock and have an AOC monitor attached. At least 8 times per day the monitor goes black and I have to unplug and re-plug the doc. I've seen videos online where some users didn't have this issue if they used the apple dongle (which is severely limited in options) with a high end monitor. (also...not issues experienced on other laptop brands)

I want to like this laptop. I really do. But I'm 5-6 more freeze ups from returning it.

I personally returned. Is just silly that common task in safari are causing issues.

they told me “you should install malware software probably is a virus” I had the computer only two days with me! And the issues started. I’m using my old 2015 MBPro and no issues at all, seemed to be a good idea upgrading but definitely it wasn’t. They told me, you can take it to service for a repair, I’m like: WHAT? Is a 2 day old computer and already needs a repair?? So silly.

Seems it's a problem with the chip, As I have a mini Mac with the M-1 chip and it does the same thing. It's crashed 8 times now. So it's not isolated to a Macbook. The speed is great, but not when it crashes all the time.

If you read the crash report, it's the chip that's causing the crash. The cores are having the issue. Seems Apple didn't do much testing on this new chip it appears. As how could so many already have the problem right out of the box? I have virtually nothing installed on the machine, maybe a browser. Pretty poor testing on Apple's part.

I did’t use migration I did clean install and it crashes too but it happens only when I did play at total war:troy via epic app after random time laps. I’m not using safari as it wont support most of chrome features anyway. Like FB video calls, accounts multilogin etc

I have had my M1 Macbook Air 8Gb RAM 512GB SSD for about 2 months now. Performance is great when doing tasks like video rendering, but the beach ball appears in simple tasks like loading a web page on Safari, opening small apps like Press Reader or even browsing files in Finder. I read that it might be 3rd party software running in the background, but not even sure where to start troubleshooting. Whish Apple will fix this with a software update and really hope I don't have a defective laptop.

I see a lot of confusion in the thread as to what could be the culprit, but I don't use most of the software that's being blamed and I have this issue as well. I've been using my M1 MBA (16GB, 1TB) for 1 week, and it's completely frozen 4 times, needing a forced shutdown.

Like I said, I haven't installed any of the software that's being blamed, with the exception of the native Safari. Originally, I used Migration Assistant to set it up, but have since then done a clean reinstall of BigSur. That didn't fix the problem either. It could potentially be the Rosetta emulation of code meant for Intel machines, but that's just a conjecture (like everything else in this thread).

As usual, we have a product that seems to have been poorly tested, and complete radio silence from Apple. Customer support isn't helpful either. I suspect it will be like any other time that hardware is consistently faulty, taking quite some time until it's acknowledged and a repair program is set up. Although, if the issue is software — which is fair since the M1 chips are brand new and it will take a while until they're fully stable —, perhaps an update will fix this.

It's either this or going back to Intel, y'all, so hold on :)