Problem in Instagram

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug

please do some of these in order:

1. try uninstall the app (if this don’t work, jump to no. 2)
2. upgrade your iOS (if this don’t work, jump to no. 3)
3. reset all settings. In Settings -> General -> Reset -> Reset All Settings

I hope this will help you because I tried number 3, it did worked

Just want to confirm that I have the exact same issue. Works fine on older devices. Sometimes the screen popsup and can tag 1 account then it gets stuck.

When i try to edit old pictures where I tagged people it gets stuck and can't drag/remove the tags.

I have this exact issue as well. I have found a slight workaround. If you post two pictures, go to tag, then swipe to the second picture, you can tag. It is annoying though, because you have to post 2 pics for this to work. To make things even more frustrating, even if you implement this workaround, you can only tag one person at a time before having to close and re-open the tagging screen.

Hello, I was able to fix the issue. First I back up everything with icloud, then I reset my phone selecting Erase all content and settings. And then when my phone restarted fresh with nothing on it as I did not use the option to restore from my back up. Instead I just logged in my apply id so that my pictures and videos from icloud will be download back on my iphone. And then I download all the apps I needed manually from App Store including instagram, and just like that I can tag anyone again on my post. It works for me. You can try if you want but I can't assure if it will also work for you guys. Hope this helps. Hope that all of you will have a fix on your tagging issue with instagram. Take care always guys.

Alright definitely a bug in the backup I assume. I restored my phone the first time without a backup and installed Instagram I could tag and it worked perfectly fine. Restored a backup and suddenly the "bug" was back.

Works:

• Erasing all data and NOT restoring a backup

Doesn't work:

• Erasing all data and RESTORING a backup.

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug

please do some of these in order:

1. try uninstall the app (if this don’t work, jump to no. 2)
2. upgrade your iOS (if this don’t work, jump to no. 3)
3. reset all settings. In Settings -> General -> Reset -> Reset All Settings

I hope this will help you because I tried number 3, it did worked

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug

please do some of these in order:

1. try uninstall the app (if this don’t work, jump to no. 2)
2. upgrade your iOS (if this don’t work, jump to no. 3)
3. reset all settings. In Settings -> General -> Reset -> Reset All Settings

I hope this will help you because I tried number 3, it did worked

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug

please do some of these in order:

1. try uninstall the app (if this don’t work, jump to no. 2)
2. upgrade your iOS (if this don’t work, jump to no. 3)
3. reset all settings. In Settings -> General -> Reset -> Reset All Settings

I hope this will help you because I tried number 3, it did worked

Has this problem been solved or does anyone have any tips on how to solve this issue? Having the same problem and it’s very frustrating.

Called Apple Support and they don’t seem to have any solutions. Told me to contact Instagram.

Hello, I was able to fix the issue. First I back up everything with icloud, then I reset my phone selecting Erase all content and settings. And then my phone restarted fresh with nothing on it as I did not use the option to restore from my back up. Instead I just logged in my apple id so that my pictures and videos from icloud will be download back in my iphone. And then I download all the apps I needed manually from App Store including instagram, and just like that I can tag anyone again on my post. It works for me. You can try if you want but I can't assure if it will also work for you guys. Hope this helps. Hope that all of you will have a fix on your tagging issue with instagram. Take care always guys.

Deleting the app didn't work out for me as well, so I now reset my whole phone and it does work (didn't restore the backup yet, just manually installed Instagram) I'm currently restoring my backup hopefully it works as well.

Iphone xr user here. Since I updated to IOS 14 this error occured. This is really frustrating :( Tried everything - log in logout; restart; reinstall ig but to no avail. I dont know what bug is this but this is annoying :( Updating IG doesnt work as well :(

I have this issue as well, iPhone 12 Pro Max. I click tag, get the message to tap the screen, but tapping the screen doesn't do anything. It's not just Instagram tagging, though. It happens on two more of my apps, in very specific circumstances. Duolingo, where the entire app works perfectly EXCEPT for stories, which are supposed to open when tapped, but 9 times out of 10 do not, and Headway, where I can't tap the books to open them like I should be able to. All other apps seem to work just fine. This is my 2nd iPhone 12 because the first was buggy. What the heck.

This worked perfectly for me! Thanks SO much for your post. I just backed phone up to icloud, deleted entire phone and started fresh. Didn't bring any of the old data over and now I can tag away. Legend!

I tried this and it initially worked but then after 20 minutes everything went back to not working again. I have been back and forth with apple 10 times the last few days. My case is currently in the engineers teams hands. Think i may just get rid of my iphone 12 at this point and go to an 11. This is the 2nd iphone 12 and ive only had it for 1 month. I have apple care and they replaced it but still doesnt work.