Problem in Instagram

I have an iPhone 12 Pro Max, I can't tag people on my Instagram image My wife has the same problem. But if you do it from another device, everything works

iPhone 12 Pro Max, iOS 14

Posted on Dec 3, 2020 10:44 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2020 6:30 AM

Hello, I was able to fix the issue. First I back up everything with icloud, then I reset my phone selecting Erase all content and settings. And then when my phone restarted fresh with nothing on it as I did not use the option to restore from my back up. Instead I just logged in my apply id so that my pictures and videos from icloud will be download back on my iphone. And then I download all the apps I needed manually from App Store including instagram, and just like that I can tag anyone again on my post. It works for me. You can try if you want but I can't assure if it will also work for you guys. Hope this helps. Hope that all of you will have a fix on your tagging issue with instagram. Take care always guys.

66 replies
Question marked as Top-ranking reply

Dec 30, 2020 6:30 AM in response to ThatsThaTee

Hello, I was able to fix the issue. First I back up everything with icloud, then I reset my phone selecting Erase all content and settings. And then when my phone restarted fresh with nothing on it as I did not use the option to restore from my back up. Instead I just logged in my apply id so that my pictures and videos from icloud will be download back on my iphone. And then I download all the apps I needed manually from App Store including instagram, and just like that I can tag anyone again on my post. It works for me. You can try if you want but I can't assure if it will also work for you guys. Hope this helps. Hope that all of you will have a fix on your tagging issue with instagram. Take care always guys.

Dec 30, 2020 6:34 AM in response to Jimbim02

Hello, I was able to fix the issue. First I back up everything with icloud, then I reset my phone selecting Erase all content and settings. And then my phone restarted fresh with nothing on it as I did not use the option to restore from my back up. Instead I just logged in my apple id so that my pictures and videos from icloud will be download back in my iphone. And then I download all the apps I needed manually from App Store including instagram, and just like that I can tag anyone again on my post. It works for me. You can try if you want but I can't assure if it will also work for you guys. Hope this helps. Hope that all of you will have a fix on your tagging issue with instagram. Take care always guys.

Mar 23, 2021 6:24 PM in response to Jimbim02

I've had the exact same problem for months on my iphone 8 and no one else seemed to have it. I managed to fix the problem by reseting my device settings. No data is lost and it's not a complete reset of the phone, just the settings you have. I managed to get all my settings redone within 10 minutes of the reset. You can do it at:


Settings > General > Reset > Reset All Settings


Much easier than the factory reset I've seen others suggest. Hope this helps!

Dec 22, 2020 9:24 PM in response to Jimbim02

I have this exact issue as well. I have found a slight workaround. If you post two pictures, go to tag, then swipe to the second picture, you can tag. It is annoying though, because you have to post 2 pics for this to work. To make things even more frustrating, even if you implement this workaround, you can only tag one person at a time before having to close and re-open the tagging screen.

Jun 20, 2021 6:35 PM in response to Honeytalwar

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug


please do some of these in order:

  1. try uninstall the app (if this don’t work, jump to no. 2)
  2. upgrade your iOS (if this don’t work, jump to no. 3)
  3. reset all settings. In Settings -> General -> Reset -> Reset All Settings


I hope this will help you because I tried number 3, it did worked

Jun 25, 2021 6:04 PM in response to lordprimus

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug


please do some of these in order:

  1. try uninstall the app (if this don’t work, jump to no. 2)
  2. upgrade your iOS (if this don’t work, jump to no. 3)
  3. reset all settings. In Settings -> General -> Reset -> Reset All Settings


I hope this will help you because I tried number 3, it did worked

Jun 17, 2021 12:10 AM in response to Jimbim02

Hi! I have the same issue for almost a year and this get worse when my other apps has the same bug


please do some of these in order:

  1. try uninstall the app (if this don’t work, jump to no. 2)
  2. upgrade your iOS (if this don’t work, jump to no. 3)
  3. reset all settings. In Settings -> General -> Reset -> Reset All Settings


I hope this will help you because I tried number 3, it did worked

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Problem in Instagram

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