Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

37 points

iPhone 12 can’t speak on phone calls

Hello I was just wondering how to fix my iPhone 12 max not working for phone calls. When I get a call or call other people they can’t hear me. They can only hear me when I go on speaker phone. Last night I turned off noise canceling setting and it started working and today it just doesn’t make a sound. It only works when I’m on speaker phone. I don’t think the microphone is broken because I’m able to use voice memo with no problem. And this phone is brand new. Not even a week old.

iPhone 8 Plus, 14

Posted on Dec 3, 2020 3:35 PM

Best reply

taylorb10

Level 1

9 points

Posted on Dec 8, 2020 7:55 AM

This is happening to me as well. Sometimes the microphone doesn't work from the beginning of the call and sometimes it stops working in the middle of the call. I can always hear the person on the other end. Speaker phone mode always works.

View in context

Similar questions

123 replies

Mudaliar

Level 1

4 points

May 13, 2021 8:10 PM in response to kayden274

I have iPhone 12 now having same issue incoming and outgoing ear speaker not working and only speaker it’s working

how to resolve it, I bought six month back

UdulaW

Level 1

8 points

May 24, 2021 9:35 PM in response to TinyTiger58

Just Updated to 14.6 but still, the issue has not resolved.

Mudaliar

Level 1

4 points

Jun 8, 2021 9:22 PM in response to angelin273

I did every step to resolve and showed to service center and there is hardware issue, so I submitted the iPhone 12, it will take 2,3 week time due to lockdown in Bangalore

Jun 11, 2021 10:37 AM in response to 12890

I have done all this even did factory restore in recovery mode via laptop. But issue not fixed.

Jun 24, 2021 10:05 AM in response to kayden274

Mine is doing this but only on speaker phone and facetime

Jun 24, 2021 10:08 AM in response to Riner0073

I am also facing same issue and no one is supporting neither service Center nor apple support team.

Jun 24, 2021 10:11 AM in response to Riner0073

So weird! And nothing is being done about it! Has anyone tried getting a different SIM card? I haven’t had time yet! I feel like getting an Android!!!

Jun 24, 2021 10:14 AM in response to nicole4784

It’s issue with the Rare mic, there is no issue with carrier. And apple team is not accepting this fact. I tried so hard but now I am not using that phone and decided to not buy any iPhone in future.

Jul 4, 2021 6:24 AM in response to kayden274

I had this issue with my new iPhone 12 Mini. I solved it by turning off the Phone Noise Cancellation tab (Settings, Accessibility, Audio/Visual, Phone Noise Cancellation). Hope this helps.

Jul 12, 2021 7:31 AM in response to John Barrie

Yes! It works pretty well so far! Thank you so much!!!

carey46

Level 1

4 points

Jul 19, 2021 9:22 AM in response to kayden274

I have a brand new iPhone 12 Pro. In the middle of my calls, it will all of a sudden not work!! I can hear people on other end but they cannot hear me? How should this be fixed???