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iPhone 12 can’t speak on phone calls

Hello I was just wondering how to fix my iPhone 12 max not working for phone calls. When I get a call or call other people they can’t hear me. They can only hear me when I go on speaker phone. Last night I turned off noise canceling setting and it started working and today it just doesn’t make a sound. It only works when I’m on speaker phone. I don’t think the microphone is broken because I’m able to use voice memo with no problem. And this phone is brand new. Not even a week old.

iPhone 8 Plus, 14

Posted on Dec 3, 2020 3:35 PM

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123 replies

Sep 26, 2021 8:46 AM in response to StegCon

I have the same problem. I got my iPhone 12 in April 2021, and at the same time switched from AT&T to Xfinity. I can always hear the other person but they can’t always hear me. We can be talking and they hear me okay then they tell me I’m breaking up, and then they don’t hear me at all. This has happened with phone calls and FaceTime. Xfinity couldn’t figure out the problem, so got Verizon involved saying it was probably a network problem, but Verizon says everything is okay. Xfinity said go to Apple store which I did. Apple tested and said it’s okay, it’s a network problem. They also said they never heard of this problem. After reading this forum now I know it’s not true, it’s an Apple iPhone 12 defect. I was considering switching to another network before reading the other complaints, but I guess the real solution is switching to a non-Apple phone. I was thinking maybe trade up to iPhone 13 even if it costs a lot to change after 6 months, but now I don’t feel confident Apple has this problem resolved and they are not standing by their product. This was my 3rd iPhone. I will be warning all my friends and family about the risk of the new phones.

iPhone 12 can’t speak on phone calls

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