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Hi i just bought a iPhone pro and shipment was written as clearance delay at the airport. Why is clearance delay occured? Wondering what action need to be taken? Will my phone get lost or not delivered to me? Is there any guarantee on it? Is there compensation? What can apple do to ensure me able to deliver the iPhone to my special one as a gift on time? Thanks 🙏
Hello Ashykev,
Thanks for asking the Apple Support Communities about your delivery.
Please check this help article: Shipping & Delivery - Shopping Help
“The Apple Online Store Malaysia is a Singapore based store that sells and ships to customers in Malaysia. The Apple Store sells and ships products to end user customers only.”
There is also follow on links at the top right to help you track your order. If you need more help, please contact Apple Sales Support: Contacting Apple
"Apple Online Store through the Order Statuspage. If you prefer, you can also get order status or make changes by phone at 1800-80-6419."
Thanks and have a wonderful day.
Shipment clearance delay at customs Malaysia airport
