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I have entered my serial number but it is not recgonised

I am trying to update my MacbookAirRetina but I am having difficulties.. I have tried to updated but the Macbook air has not update How/ do I get around this problem

MacBook Air 13″, macOS 10.15

Posted on Dec 4, 2020 12:50 PM

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Posted on Dec 4, 2020 12:57 PM

Not sure why or where you're trying to enter your serial number but…

How to upgrade to macOS Big Sur - Apple Support

2 replies

I have entered my serial number but it is not recgonised

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