Mac os Big Sur version 11.0.1

i updated my macbook pro to mac os big sur version 11.0.1 and cant use Safari. cant open any website in safari

MacBook Pro 13″, macOS 11.0

Posted on Dec 5, 2020 7:52 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2020 7:50 PM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com



5 replies
Question marked as Top-ranking reply

Dec 5, 2020 7:50 PM in response to Thomas_585

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com



Dec 5, 2020 8:11 AM in response to Thomas_585

Welcome, Thomas_585, to Apple Support Communities!


Are you able to open Safari, itself, or does it fail to open?


If you are able to open Safari, what happens when you try to open a website, like http://apple.com?


Nothing? Error messages? Safari terminates?


Do you have a fully functioning Internet connection? (Just having a Wi-Fi or even wired network connection, does not guarantee you have a fully functioning Internet connection.)

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Mac os Big Sur version 11.0.1

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