Deleted email messages do not appear in Trash Mailbox

Since Big Sur upgrade my deleted emails no longer appear in the Trash Mailbox. I've gone to Mail Preferences and reviewed everything, and it seems fine. The line is checked that says "Move deleted messages to the Trash mailbox". Private email server is in use.

iMac, OS X 10.11

Posted on Dec 5, 2020 9:36 AM

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1 reply

Eric--F

Community Specialist

Dec 10, 2020 4:38 PM in response to luanna193

Hello luanna193,

Thanks for asking the Apple Support Communities for help with your Trash mailbox.

Please verify your settings: Change Mailbox Behaviors preferences in Mail on Mac - Apple Support

Verify the time set to erase your deleted messages. Check the info and troubleshooting here also. If you have a backup, you can also restore your mailbox: If emails appear to be missing in Mail on Mac - Apple Support

Thanks and have a wonderful day.

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Deleted email messages do not appear in Trash Mailbox

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