iPhone 12 Pro Max camera lens (glass)

The same thing happened to me. Even with a case. I was quoted over $650 to fix it. On Reddit and other online forums this seems to be a huge issue and happening often on the 12. I have had iPhones since gen 1 and constantly dropped my phones. I have had ZERO issues with screens breaking ever. Disappointed in apple for this obvious design flaw.

After a week of having my iPhone 12 Pro Max the camera lens cracked. Dropped it in SAND. And trust me there were no big rocks, I checked. And today I dropped it and the remaining two camera lenses got shattered, through a “Lifeproof” case. So all in all there’s something fishy going on and I paid 1200 dollars for it. NOT happy.

I’ve had EVERY single apple product in existence and this hasn’t happened after countless falls. Design flaw.

I didn’t purchase AppleCare+ because I knew Apple products are tough.

not this one...

I don’t think you get it.

I don't think you get it.

No Apple product is unbreakable.

No glass is shatterproof.

You declined to purchase AppleCare+, the product broke in your care and you want to blame Apple.

That's what I understand.

Every single product? How are your Apple III and Lisa doing?

I hope your Apple Sailboard is still in good shape.

I’m not saying they are unbreakable, I’m saying it’s uncharacteristic.

I’m also saying glass can be weak or strong depending on the design/thickness.

I also didn’t decline Apple care I was going to purchase it but I had my incident 2 days

after I purchased the phone. I didn’t have a chance to chase that up.

Oh my god! That’s actually hilarious. Touché

I actually had this:

Then products onwards...

where can I get an Apple sail board? Looks rad!

I’m on my third camera lens protector since buying iPhone pro max 2.5 months ago. Im not hard on my phone. I had an iPhone 8 for 4 years with no damage- never needed a camera lens protector. Im wondering if the raised Lens design is making the cameras damage easily.

Just offering a solution to a problem thats happening to many people who are also fed up with inferior products that are very expensive. Helpful solutions without sarcasm, I’m sure would be more helpful.

There was no sarcasm at all in what I stated.

The lenses don't shatter without impact with something, regardless if you remember it or not.

My statement regarding AppleCare+ was also a basic statement of fact, no snark intended.

Too many people with cracked lenses!!!!!!! Design flaw! $8 online for glass and half the price of phone to get repair from Apple??? This does not compute! My phone fell 6" from my leg to the ground! My first iPhone and probably my last.

Apple couldn't process me for some reason so I was forced to purchase phone through T-Mobile and then no Apple Care!!! T -Mobile "protection plan" is a farce and now I'm stuck with no camera. Going with a Sony Experia next phone! Why no providers handle Sony is beyond me. The consumer is stuck with no decent choices to speak of. A $1299 phone whose lense shatters from a fall from my leg on ground to the ground is not acceptable.

this happened to me as well! i didn't drop my phone, i just looked down one day and saw a crack across my top lens! I am so upset as I have spent 1200 on this phone and it is already broken. doesn't affect photo quality much but it still sucks that I can't sell it for full resale price or full trade in value now.

I just got the price, 432.5£ plus vat, crazy

“Make sure you pay for Apple Care + for the most durable iPhone ever. Especially if you’ve owned 10 iPhones and never had a damage issue.” - Apple

any update on this? can we actually make apple pay for fixing the broken glass?

I had my IPhone 12 for 4 days and I took my phone out of pocket and sadly my camera was shattered. Extremely poor design and weak glass compared to previous designs...