Camera not working in Big Sur

Hello everyone,

Same issue here since I installed Big Sur 11.2.2, no camera is found anymore.

Tried:

• Computer Restart
• Terminal commands
• SMC reset
• PRAM/NVRAM reset
• Factory reset of computer

--> None of these have worked

I contacted Apple support but only proposed those solutions too, thus useless.

I still need to try reinstalling the original Mac OS the computer had when bought.

It is also a MBP from October 2016.

If anyone has found a solution, I would love to hear it!

Thank you all.

So:

• Apple sell us an expensive computer
• Apple encourage us to 'upgrade' to their latest new OS experience
• Apple, as a result, cause a hardware malfunction
• Apple then ask us to pay more money to fix(?) a problem they have caused
• Apple do not say "sorry"
• Apple can get stuffed!

Very disappointed when I have no camera for almost month for remote-working.

I keep looking into anything related to camera inside MacBook, and found something strange: there is a process running as "AppleCameraAssistant" when my SystemReport/Hardware/Camera showed: "No video capture devices were found."

So how this happened and is it normal?? May be this is a hint for a solve?

Great idea, The_Knowledge_Seeker. I've read through and tried all suggested solutions and still having the same issue with my MacBook Air. Info below. I get "No video capture devices were found" on all apps.

As a matter of interest, and considering the Kaspersky solution (which only works for Kaspersky users), how are your Security & Privacy > Privacy > Camera settings looking?

Does it show that your video applications are not allowed?

I Updated to Big Sur 11.2.1 and Just today realized that my camera is not working.

Macbook Pro 15-inch, 2018.

I have tried all the privacy stuff and click all apps but still fail

System information says below.

Hi all,

I have no idea whether this is significant at all, but has anyone else noticed that when FaceTime is open the bar at the top where the 'red, yellow and green' options to close, minimise or maximise fades out when placing the pointer tool at it. This doesn't make sense to me and makes me question the idea that this is a hardware issue. Something about FaceTime isn't working correctly aside from the camera issue, and that suggests to me a software problem. Perhaps I'm reading too much into it but it isn' working as it should.

Thoughts welcome.

What does it show if you select > About this Mac > System report > Camera.

It should look something like this:

FaceTime HD Camera (Built-in):

  Model ID: UVC Camera VendorID_1452 ProductID_34304

  Unique ID: 0x1420000005ac8600

OK. It's not looking great and I don't think a reinstall of Big Sur will make a difference (although it's always worth a try.

That said, you could reboot your Mac holding down Shift - Option (⌥) - Command (⌘) - R  until a spinning globe appears, then release the keys. That will start in Internet Recovery mode (might take ten minutes or so).

This should download then boot into the version of macOS that your Mac originally came with. Don't use it to install anything but if it gives you the option, see if it lets you check the camera setting again. If it still fails, having bypassed Big Sur, it's likely to be a camera fault (story). If it works, a reinstall on Big Sur might help after all.

Jacob_974 wrote:

Is it really possible that a software update can permanently harm the hardware, in this case, the camera?

I'm 98% sure that a software update won't damage hardware; it might just be a fluke that it happened during the update.

I just updated to Big Sur and now my Camera also does not work on any application - I also verified that the applications have access under the security panel. Will keep looking - and waiting for an update I guess.

I just updated OS to Big Sur - I cannot access the camera on my laptop and on Zoom and FaceTime. I need assistance fixing this problem, as i've been searching and finding that i'm not the only one having this issue and I've tried the suggestions with no success. I'm a teacher and need to teach online with my laptop camera. I use a macbook pro 16

I did that, but it didn't help. I work remotely and use MacBook Pro regularly coding and presenting the code always with Microsoft Teams, and I need the Camera support. Now I must go back to the company-provided Lenovo ThinkPad to join Teams.