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MacMini M1 2020 doesn't work with wired Apple A1243 keyboard

Why Apple wired keyboard A1243 doesn't work with my new MacMini M1?

I can't even go through the initial computer setup.

I tried to plug it into all the available USB connectors and it was unsuccessful.

This keyboard works great with MacMini 2012 but new MacMini M1 doesn't recognize it.

Apple, whats going on with your new products?

Mac mini 2018 or later

Posted on Dec 6, 2020 8:23 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2020 5:30 PM

I can confirm this.


Something about the USB ports on the new Mac does not provide power to the keyboard, neither the USB-A or USB-C ports work with this keyboard.


I was able to get it to work by connecting it to a powered USB hub (AKA a hub that has an AC adapter that you plug into a wall). An unpowered hub did not work.


The downsides to this approach are:

  1. Extra stuff to buy
  2. Extra space to take up and wires/clutter
  3. Extra power use
  4. Keyboard will not wake up Mac from sleep, only mouse/trackpad will




75 replies

Feb 28, 2021 6:58 AM in response to mrbill62

mrbill62 wrote:

I believe Logitech Options has replaced Logitech Control Center.

Yes, but only for certain devices.


Per Logitech:

"Logitech Control Center (LCC) will be fully compatible with macOS 11 (Big Sur), but only for a limited period. MacOS 11 (Big Sur) support for Logitech Control Center (LCC) will end early 2021."


"After the limited compatibility period ends the following Logitech Control Center (LCC) devices are not supported in Logitech Options."


https://support.logi.com/hc/en-us/articles/360058693453




Feb 28, 2021 9:07 AM in response to MyApple8MyPC

Why did you truncate my post?

You omitted:

The link lists Logitech legacy devices that aren't supported by Big Sur.



Did you even read the link? It lists the Legacy Devices that are no longer supported.

From the link to the blog post:

Update on Logitech Control Center (LCC) Software with macOS 11 (Big Sur) – What Does this Mean for You?


Posted on
November 10, 2020 by
Logitech in
Uncategorized with
Comments Off on Update on Logitech Control Center (LCC) Software with macOS 11 (Big Sur) – What Does this Mean for You?

Logitech previously announced
that Logitech Control Center (LCC) would not be compatible with macOS 11
(Big Sur). We are now excited to share that LCC will be fully
compatible with macOS 11 (Big Sur), but only for a limited period and
support for LCC on macOS 11 will end early 2021.
After the limited compatibility
period ends, the below LCC devices will not be supported in Logitech
Options and you can check for your devices here.
If you have one of these listed products you should still be able to
use basic functions such as left-click, right-click, middle button, and
scroll wheel, but customization in LCC or Logitech Options is not
possible. All other LCC devices will work with Logitech Options, which
can be downloaded here.
With the new Apple release of their
Apple Silicon-based computers, LCC will not be compatible with these new
systems. Your LCC-supported device should have basic functionality but
customization in LCC won’t be possible. All of our Logitech
Options-supported devices will be fully compatible.
If you experience any issues during
the limited compatibility period please ensure you have LCC version
3.9.11 or later installed, which can be downloaded at this link.
For additional information about keyboard, presentation and mice software support on macOS 11 (Big Sur) please check our support site and note below which devices won’t be supported. 

Logitech Options Unsupported Legacy Devices in macOS 11 (Big Sur)

M100 Optical Mouse
M110 Optical Mouse
M205 Wireless Mouse
V220 Cordless Optical Mouse
V320 Cordless Optical Mouse
V450 Laser Cordless Mouse
V470 Cordless Laser Mouse
V550 Nano Cordless Mouse
MX Revolution
MX Air
MX300 Optical Mouse
MX310 Optical Mouse
MX400 Laser Corded Mouse
MX500 Optical Mouse
MX510 Optical Mouse
MX600 Laser Cordless Mouse
MX620 Cordless Laser Mouse
MX1000 Laser Cordless Mouse
MX1100 Laser Cordless Mouse
VX Nano Cordless Laser Mouse
Optical Wheel Mouse
LX3 Optical Wheel Mouse
LX5 Cordless Optical Mouse
LX8 Cordless Laser Mouse
Trackman Wheel
TrackMan Marble Wheel
MouseMan Traveller Optical Mouse
MouseMan Wheel Optical
MouseMan Dual Optical
MouseMan Plus
Optical Tilt Wheel mouse
iFeel Optical Mouse
M-BT96a Pilot Optical Mouse
Marble 2 button mouse
Laser Mouse M-UAL120
S530 Laser Keyboard
Wave Cordless keyboard
Wave Corded Keyboard
diNovo Edge Mac Keyboard
Internet Navigator Keyboard
iTouch Keyboard
Please continue to check our support site for future updates and compatibility changes.



Feb 28, 2021 9:17 AM in response to Iron_Butterfly

Purchased a Mac mini with Big Sur. First time I restarted from a shutdown it would not recognize either my Apple A1243 wired keyboard or my Apple bluetooth A1314 keyboard. I tried stopping and starting a couple times with no success. I removed power cable from the MacMini for a couple minutes and then plugged it back in. Started computer with the wired A1243 keyboard plugged into the Mac mini USB port and it worked as designed. Have received two system updates (currently 11.2.2) since purchasing the mini and each time I have to unplug the computer before a restart for the keyboard to be recognized. Not the most technical fix but "keeping it simple" worked this time. Apple needs to sort this.

Feb 28, 2021 10:15 AM in response to mrbill62

OK Hi, in addition to the problems with the mac mini m1, I also have a language problem. I am from the Netherlands. So before I thoroughly read and try out Logitech's story, I couldn’t give you an answer. I also do not fully understand your comment. But OK, I went through everything again, LCC won't work anymore for big sur, so… and Logitech Options does not work properly with my MX Master S2 mouse, bluetooth connection goes on and off, on off on off .... I connected my A1243 (now directly) to the M1 again and it works!!!! But now I no longer have a USB port for my Iphone, I do have a powered hub, but the M1 does not want to allow contact there, it also switches on off on off .... I do not know what apple is up to. One advantage of the M1 is that it doesn't get hot, but hey, if you can't connect anything to it, that's not surprising.

Mar 1, 2021 3:41 AM in response to Iron_Butterfly

I've been having the same problems - A1243 keyboard was working with my M1 Mac Mini when plugged directly into the USB A socket.


Then today it completely stopped working through the USB A socket, but does work when plugged in to an adapter on the USB C one. Have upgraded to Big Sur 11.2.2. Made no difference and keyboard still didn't work when plugged into the USB A socket.


I've just run a 3rd party piece of software 'CleanMyMac' on the computer, and the keyboard is now working fine. Didn't read the report of what it did in detail but whatever it did seemed to make a difference.

Mar 1, 2021 4:43 AM in response to edfrommorden

As I assume it is software / drivers releated and will hopefully be fixed. Also heard somewhere that macs have different profile before you login to your user account that stores some user related drivers. Some reported if they turned on firewalt then they cannot login using bluetooth keyboard and mouse and must use some wired ones but after login they cann normally use bluetooth keyboard and mose.

Mar 16, 2021 9:59 PM in response to C to the Dub

HI, I have opposite problem, when i am using a Targus USBC hub, everything (Display, keyboard and mouse) is working fine. but my primary source was a HP Powered Thunderbolt Dock with all sort of inputs. when i am using it, only keyboard mouse and charging works, but neither the display nor the sound gets passed to screen and speaker. and I have two of those for my home and office setup, dont know how to bring them use. any help will be highly appreciated.

Thanks In Advance

Mar 18, 2021 5:07 AM in response to Iron_Butterfly

I have almost same problem, but then with my M1 MacBook Air: my A1243 keyboard is almost never recognized, neither when connected through a USB-C dongle, nor through the USB hub in my external display (a Lenovo ThinkVision P27h).


The keyboard itself is fine: it works like a charm with two older MacBooks I have around here. The weird thing is, that I have another A1243 that does work properly with my M1.

Mar 24, 2021 1:10 AM in response to MacRevisited

Hello,

I've just realised that I can't do initial set up for mac mini m1 using my magic keyboard and mouse. So I'm getting a cheap wired usb different brand keyboard and mouse but do I need an adaptor or will they work if I just plug them straight into mac mini?

Go gentle pls as I have no idea what I'm doing and going stir crazy trying to get a simple answer to my question. I'm in UK.

Mar 24, 2021 2:03 AM in response to doublehelix54

It should work.... When your mini is off then plug the keyboard and mouse to usb ports without hub and then power on your mini... if the keyboard did not get recognized just instantly just tap a few keys and it should be recognized. After you do initial setup and all is working then connect your bluetooth peripherials but not to manny because you cann experience lagging. If you plug in some usb hubs on usb A connector just wait a little, it did not work just from the start, I think some drivers must be installed and mac is doing it in background. I have also a usb A 3.0 hub and it is working ok but my keyboard is connected strait to minis port the one that is at nearest to corner and it works.

Mar 24, 2021 2:19 AM in response to doublehelix54

Yes of course, you cann plug any keyboard that has usb to mini. But you must know it is a new chip and os is still in some king development and sometimes it uses generic drivers for the peripherials and those drivers did not work correctly with some products but moustly you have basic functions and you are good till all drivers are converted for arm.

Mar 24, 2021 6:18 PM in response to doublehelix54

An Apple magic keyboard should work when you plug the keyboard into the Mac mini m1 using the charging cable. It does for me like when the keyboard battery is depleted, I just connect with the charging cable. You can use a cheap USB mouse directly no adapters. The Magic Mouse has that awkward cable socket on the bottom so it's a hassle to corded compared to the magic keyboard.

MacMini M1 2020 doesn't work with wired Apple A1243 keyboard

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