AirPods Pro don't work with WhatsApp calls

Hi!


AirPods Pro don't work with WhatsApp audio-call (I haven't tried video-calls) . I can accept the call, but the audio does not work.


Normal calls with AirPods Pro work and also WhatsApp calls without the headphones. I contacted WhatsApp support and they say that it is OS issue, not WhatsApp.


Br Jarkko




iPhone 11 Pro Max, iOS 14

Posted on Dec 6, 2020 11:33 AM

Reply
3 replies

Dec 11, 2020 4:47 PM in response to jarkko274

Hello jarkko274,


Thanks for using the Apple Support Communities. We understand that you're experiencing issues using your AirPods Pro with WhatsApp calls. Has this worked for you in the past, with these or other headphones? If you go to Settings > WhatsApp, do you see an option to enable Bluetooth and Microphone for use with that app?


It'd also be a good idea to check and make sure the app software is up to date. If you're not sure how to do that, check out Update apps or use automatic downloads.


Best regards.

Dec 12, 2020 2:23 PM in response to jarkko274

Hey there,  jarkko274!


Thanks for checking into those settings. Given that this issue is isolated to WhatsApp, working with the developer is the best option. It sounds as though you've worked with them previously, but just in case you need it, check out the article below for direction on when and how to reach out to them for help.


How to contact an app developer


Best wishes.

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AirPods Pro don't work with WhatsApp calls

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