You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Uneven Gap Between Glass and Chase

I have had my iPhone 12 Pro for about 4 days now and I have noticed that the gap between the front glass and the steel rail is uneven. Meaning that there is a very tiny gap at the top-left corner but a very large gap at the bottom-right corner of the front glass. Similarly, there is a larger gap on the left side of the back glass than on the right side. Is this a manufacturing defect or is this normal? I also have concerns about water resistance.

iPhone 12 Pro, iOS 14

Posted on Dec 7, 2020 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2020 1:35 PM

It's a new phone with a one year warranty against manufacturing defects. If you are concerned about the phone, schedule an appointment at your Apple Store Genius Bar, show it to them and if they determine there is a defect, they will replace it.

1 reply

Uneven Gap Between Glass and Chase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.