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iPhone 12 dropped calls

Im having people hang up on me because they can’t hear me in certain areas I can hear them but they can’t hear me then the calls drops.

Posted on Dec 7, 2020 9:01 PM

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29 replies

Mar 6, 2021 3:07 PM in response to poorcell

The same has happened to me since I got my iPhone 12 Pro Max in January 2021 (Verizon). I Had iPhone 11 Pro Max and never had phone calls drop. This is especially frustrating while holding a call, the person can hear you but you can’t hear them; then call ends. I’ve tried ALL of the suggested solutions and nothing works.

Mar 26, 2021 3:57 PM in response to dianas1203

Well - March 26th - Just got mine out of the box on march 20th, activated used it mostly in my house (covid of course) so today was first day to turn off wifi and walk, had a a call on my walk and it dropped. Went to airplane mode and back, figured maybe had to re-acquire tower. Called user back.. walked some more and dropped again. Was like WTF? i never had this problem before. I got back to house and made call, and it was ok. Before i got this phone - so like last week - cellular coverage the same - i was able to go everywhere around where i am, NO problem - i maded team calls (ms teams), Duo (like face time) and regular calls all over - no problem at all. This is so freakin disappointing - reported in december of 2020 from what i can tell on the web - and it is still TOTALLY a problem. I will return mine to Verizon this week if nothing is released to fix this. Crazy!

Apr 29, 2021 11:16 AM in response to dianas1203

I believe this is an iPhone issue but it has something to do with 5G. It is happened to me multiple times over six months. I used to just turn off Wi-Fi not Wi-Fi calling just Wi-Fi and it would go stop. That has not worked for melately. This has worked for me every time:


Go to settings

go to general

go to reset

go to reset network settings. (Don’t freak out about resetting your network settings. It won’t forget your carriers settings or anything)

The phone will turn off and then turn back on by itself


Be patient because you’re screen will go black but it will turn back on after maybe a minute or so.


I hope this helps


iPhone 12 dropped calls

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