Level 1

29 points

iPhone automatically sets to 'Do not disturb' when connected to my car's bluetooth.

Since iOS 13.5 (May 2020), Siri will no longer open 3rd party apps while connected to my car's bluetooth. A car icon appears on the screen when my iPhone 11 pairs with my vehicle bluetooth and I invoke Siri to perform a task, like it's in 'Do not disturb while driving" mode - Siri says "I can't do that while you're in the car". I've verified that 'Do not disturb while driving' is set to 'Manually'. Anyone have any suggestions? I cannot turn this feature off. Previous to this update, I could ask Siri to perform almost any task without issue. Now. all updates post May of this year limit Siri to only a few basic Apple apps like 'Maps' etc when driving.

Please note: This post is a continuation of this thread posted shortly after iOS 13.5 was released back in May. Unfortunately it has been marked as 'Solved' - but the issue is not solved.

https://discussions.apple.com/thread/251379252

If you've previously posted in that thread and want to continue following this issue - please add your input to this new post and subscribe to this thread - added Dec 2020.

The purpose of this post is to have the 'Set to Manually' bug in the 'Do not disturb while driving' settings restored to its previous iOS 13.5 functionality - i.e. for that setting to turn off all/any Siri restrictions when connected to our vehicle's bluetooth car stereos.

iPhone 11

Posted on Dec 7, 2020 11:18 PM

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27 replies

Joes567

Level 1

4 points

Jan 4, 2021 8:48 PM in response to robnbill

2019 Toyota Sienna here, AND 14.3 did NOT correct the problem...

Sigh....

Mar 10, 2021 4:54 PM in response to Biigtiitan

I haven’t read every post so I’m not sure if this was suggested already but you could try this.....

Mar 10, 2021 5:33 PM in response to Thismaywork123

I’m responding to my last post on this issue. I haven’t had a chance to test in my car yet but it seems this should work....

robnbill

Level 1

45 points

Mar 14, 2021 6:47 AM in response to Thismaywork123

Thanks for the suggestion - it did not work for me.

Mar 19, 2021 5:13 AM in response to Macfinger

Even with location services turned off.

iphone still detects its in the car when moving. There must be another method involved.

Mar 19, 2021 5:40 AM in response to Paul Dwight-Moore

It depends on the vehicle. My 2015 f150 goes to do not disturb and sometimes Siri doesn’t even work. When connected to my 06 Mini Cooper it is fine.

Apr 9, 2021 12:45 PM in response to Macfinger

I'm having the same issue.

I was trying to activate SIRI after just filling up with gas today. I was barely moving and I got the car logo appearing on the screen.

Do not disturb is set to manual

robnbill

Level 1

45 points

Apr 9, 2021 5:10 PM in response to Steve Burke

Does your car audio use "Siri Eye Free"?

Apr 10, 2021 9:35 AM in response to robnbill

To be honest I don't think Apple cares about fixing issues anymore.

I don't feel that the company is what is used to be when it comes to resolving issues and customer feedback.

m_dalton

Level 1

13 points

Dec 10, 2020 7:05 PM in response to Macfinger

I have the same experience as Macfinger on my iPhoneSE 2016 - it worked fine connected via bluetooth with my BMW stereo until iOS 13.5. After that, when connected over bluetooth and activating Siri, the car icon comes on—if I ask to open a 3rd party app—she says she can’t do that while I’m in the car. Doesn’t matter if the car is parked or moving. Nothing changed with the car stereo, nothing changed with every single 3rd party app on my phone, and the iOS settings have “Do Not Disturb While Driving” set to Manual.

It is very clearly a bug introduced by the iOS update. Considering I have the settings such that Do Not Disturb Mode should be off, there is no reason I should see the car icon as soon as Siri is activated (just by saying “Hey Siri”). At that point, I haven’t yet said to open another app and yet the phone is not acting as it should. Very frustrating that a company that prides itself on how its product “just work” has not resolved this issue after many months and other updates.

One work around that I have managed to use is to have Siri ask the Google Assistant to open a 3rd party app. I created a shortcut for Assistant that I activate from Siri. Siri then asks what I want to ask Google. I can then say to open the desired app. A little clunky, but I can at least open apps while driving safely. Thanks to Google for coming to the rescue.

ChrisJ4203

Level 10

236,297 points

Dec 13, 2020 5:38 PM in response to robnbill

I do not have any issue with Do Not Disturb on my iPhone. It does not come on because I have it set to Manually, and it does not turn on by itself. Let me ask you this, if you go into Settings>Do Not Disturb, is DND while driving turned on for your device? And if I understand you, you cannot turn it off?

robnbill

Level 1

45 points

Dec 14, 2020 5:25 AM in response to ChrisJ4203

Correct - NO option to turn it off.

Curious - do you know if your car audo has "Siri eyes Free?' Thamks

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iPhone automatically sets to 'Do not disturb' when connected to my car's bluetooth.