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TJTJAT Author

Level 1

4 points

Email Issues on Mac Pro

When scrolling down my inbox to view email it quits and shuts down. It comes up with a message to say Mail Quit Unexpectedly and gives the options to ignore, report or reopen.

MacBook Pro 15″, OS X 10.11

Posted on Dec 8, 2020 8:19 PM

Top-ranking reply

John Galt

Level 10

146,468 points

Posted on Dec 9, 2020 4:20 AM

Press and hold a Shift key while opening Mail from Applications or the Dock. Release the Shift key when Mail opens. That action opens Mail with no message selected. In that manner you may be able to find the email message(s) causing Mail to quit, and delete it.

Next time it happens click the Report... button. Apple may or may not be interested in fixing it but at least they'll know about it.

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Email Issues on Mac Pro

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