Never set a password for my 96 year old grandma's iPhone 6s Plus. yet after ios 14.2 Update Phone asking for one.

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Level 1

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Never set a password for my 96 year old grandma's iPhone 6s Plus. yet after ios 14.2 Update Phone asking for one.

I purposely set up her phone to not use touch ID and not have a password/code because it would be a hassle for her. After the update the phone is asking for a six digit passcode. Is there an automatically generated passcode when a phone has no password set after an update? If there is what is it so that grandma can use her phone again? Will this happen with every update?

Thanks!

iPhone 6s Plus

Posted on Dec 8, 2020 9:18 PM

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Answer 1

Top-ranking reply

Axel Foley

Level 10

149,892 points

Dec 8, 2020 10:05 PM in response to faune

Is the iPhone asking to setup a passcode or is it asking you to input a passcode that has already been set up? If it is the latter then you will need to reset the passcode on the iPhone because, at this stage, the iPhone requires it.

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.

Axel F.

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Answer 2

faune Author

Level 1

8 points

Dec 9, 2020 8:23 AM in response to Axel Foley

Thanks for your reply Axel. The phone is requiring her to enter a six digit password to unlock the phone, but no password was ever set, so we can't unlock it. I would not be surprised if this has happened to others that did not set up a password.

The phone is not disabled.

Thanks!

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Answer 3

Axel Foley

Level 10

149,892 points

Dec 9, 2020 9:24 AM in response to faune

You will now have to reset the passcode as shown in the link that I provided in my response above.

Axel F.

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Never set a password for my 96 year old grandma's iPhone 6s Plus. yet after ios 14.2 Update Phone asking for one.

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