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User profile for user: kaylaelmer
kaylaelmer Author
User level: Level 1
4 points

How can I connect my iPhone to my MacBook when the trust box keeps popping up then immediately going away before I can push trust device

my phone will not let me connect to my Mac. I've tried several different cords. cleaned my ports and even did a reset for my network settings and restarting my computer and running a refresh by holding shift+control+option+power button all at the same time. I tried unplugging all ports and just plugging in my iPhone. I tried restarting my iPhone multiple times as well. nothing is working. both devices are up to date as well



MacBook Pro 15″, macOS 11.0

Posted on Dec 10, 2020 7:29 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,556 points

Posted on Dec 10, 2020 7:39 PM

Just double checking on below to ensure that you followed the right steps and sequence of keys to perform the tasks that you already did.

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,556 points

Dec 10, 2020 7:39 PM in response to kaylaelmer

Just double checking on below to ensure that you followed the right steps and sequence of keys to perform the tasks that you already did.

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

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How can I connect my iPhone to my MacBook when the trust box keeps popping up then immediately going away before I can push trust device

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