How do we keep our accounts from getting locked?

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Level 1

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How do we keep our accounts from getting locked?

I am constantly getting notified on my iMac something is wrong with my Apple account and if I'd like to address it. It is always that my account is locked.

Am I being targeted by someone locking my account on purpose?

Seems pretty messed up if so, because that is ruining my user experience and by locking my account and that is the offenders intention, you are allowing it. Aren't there other measures like blocking the offenders IP address after repeated failed attempts?

iMac 27″, macOS 10.12

Posted on Dec 11, 2020 9:48 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,615 points

Dec 11, 2020 2:27 PM in response to pingram3541

See the Apple Support article(s) below.

Apple ID -Two-factor authentication.

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Answer 2

Dec 11, 2020 2:04 PM in response to pingram3541

pingram3541 wrote:

Thank you but that would be an obvious way for anyone to abuse another person's account and I would expect Apple recognizes this would ruin any user's experience.

Apple has provided a way to prevent that. Enable Two-Factor Authentication.

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Answer 3

pingram3541 Author

Level 1

8 points

Dec 12, 2020 11:47 AM in response to IdrisSeabright

I can't enable two factor because my security question answers have been unknown for years and I've never been able to get any help with fixing this. The root of the problem is forcing security questions which do not apply to my life experiences. We should be able to provide out own questions and answers.

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Answer 4

pingram3541 Author

Level 1

8 points

Dec 12, 2020 11:54 AM in response to pingram3541

Additionally, requiring one to know the answer of one security question as the only requirement and way for resetting the security questions in which one does not know that answers is essentially a catch22.

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Answer 5

Eric Root

Level 10

684,615 points

Dec 11, 2020 11:58 AM in response to pingram3541

One possibility is someone could be trying to log into your Apple ID and they are entering the wrong password too many times.

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Answer 6

pingram3541 Author

Level 1

8 points

Dec 11, 2020 12:59 PM in response to Eric Root

Thank you but that would be an obvious way for anyone to abuse another person's account and I would expect Apple recognizes this would ruin any user's experience.

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How do we keep our accounts from getting locked?

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