You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

new Iphone 8

I tried restoring my new iPhone 8 from a back up of a seven I had but now it is just flashing the apple logo it said I had to connect it to my computer once but when I went to the site it was telling me to it told me to try restarting it first so I did. but now it won't show up again so I can't just connect it and fix it. if there is a fix I can do in my home would be preferable but anything right now would help (I'm going to delete that backup and make a new one I feel like the back up may have been corrupted and after I tried putting it on the new phone it broke ios I just hope it didn't break the phone)

Posted on Dec 12, 2020 12:10 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2020 1:17 AM

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac



Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support


If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...


For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community


Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...


See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...




If you are experiencing an issue not listed here, contact support


Similar questions

4 replies
Question marked as Top-ranking reply

Dec 12, 2020 1:17 AM in response to MasIow

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac



Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support


If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...


For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community


Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...


See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...




If you are experiencing an issue not listed here, contact support


new Iphone 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.