Unable to enable wifi calling

My phone carrier is Rogers. When I go to Cellular -> Wi-Fi Calling -> and swap the Wi-fi calling on this Iphone to green, I get a pop-up message box that says : Enable Wi-Fi calling? When I click Enable, I get the terms and conditions of the carrier. The "j'accepte" button does not work ! It says erreur de serveur inconnu! My husband is able to set it up on his iphone (we use the same carrier). And yes, I do have the latest settings update. I have a IPhone 7. Has anyone had the same issue? Thanks

iPhone 7, iOS 13

Posted on Dec 13, 2020 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2020 8:55 AM

You need to call the carrier and have them provision your phone’s account for Wi-Fi calling.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to enable wifi calling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.